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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Amazon offers GREAT deals! However, make sure you know where your product is coming from! When domestic usually delivery CANT BE BEAT, however international relievers often get delayed with NO explation! They still will always have my business!
I haven't had a bad experience with Amazon. I order quite a few things from them and I find the sellers are reliable, quick with shipping and provide items as described.
Easy to locate what you are looking for, usually the identical product on the other companies website. Plus with Amazon Prime shipping and handling is usually free and it is very quick. I have had to return very few items but have never had any trouble. Sent return label via email quickly. Sometimes they just tell me to keep the item and that I would be given a full refund anyway. If it's clothing that doesn't fit well, I give it to someone that can wear it and it doesn't cost them a thing. Happy campers.
I love these people and depend on them for everything from ereader books to food. I have never been dissatisfied with any seller on their site.
Ive purchased lots of stuff, got my stuff in a timley mannor, at a good price, if you have a problem, they take care of it right away. 2 thumbs up for this company!
I order a lapdesk. Its awesone and best delivery on time. They never have any bad products on their site. You should go with that...
The site offers very good quality products at a competitive price. However, shipping cost may be high if you are not a prime subscriber.
Amazon had band me from shopping on their website about two years ago because of too many returns and refunds. I was shocked. I was a loyal amazon costumer since 2006 with amazon prime. I couldn't understand why they would shut down my account. I did not know this can happen. So I called amazon costumer service about this issue and the costumer service is very bad. So now I make a new account with a fake name just to buy something. But once I add my debit or credit card, then they close that because they know it's me. But before this happen, I purchased a new phone from amazon and they said it was declined after I was charged for it. I don't understand why this can happen when I had enough money to buy the phone. Amazon refused to give me back my money for the phone I ordered. Amazon is just horrible. Shame on them.
Few times have I ordered Cerave lotions - everything packed fantastic, all closed with plastic foil. Fast shipping, never had a slightest problem. They ship international and I never had to deal here with customs - which is HUGE plus!
Amazon is an amazing company with a great return policy! Will always buy from Amazon. In my experience they go above and beyond for their customers.
Never had an issue with this company. It is fast, reliable, and customer service is excellent. Reruns are easy, products are support d with money back guarantee.
U can always find what I am looking for. The prices and quality are amazing. I have purchased a number if different items and have always been satisfied. Sometimes had to wait for delivery, but on the whole very satisfied.
This should be self explained. Who doesn't love Amazon? Literally everything you can dream of is on there!
How can you live without Amazon? I think I spend more time on Amazon than Youtube. No other company can beat Amazon.
I had the typical breakdown of a dehumidifier one month after warranty expiration. I called up Amazon, got a great customer service person and she got me a return label and total refund... immediately. This is not the first time they came through for me. I was an early shopper (1998) and will continue to spend thousands a year on this amazing site. Also, Prime rules!
I spent $895 to buy a water ionizer filter machine and had a good experience overall. The only complaint I have is they should add split tender. I had to add a gift certificate and apply that before using my Amazon credit card to pay the difference that was over my limit. One ding for that!
I make the majority of my on-line purchases through Amazon. Whenever I get a damaged product or one that doesn't fulfill my expectations, I just send it back using their very simple process and my account is credited for the return. They have great products and I love their Wish List program. I have all my family members generate wish lists so that I can buy their presents using their list. It's quick, easy, fast, and the recipient of the gift is always satisfied. Amazon is the Best Shopping vendor on the internet.
Amazon always stock everything you could think of. Prices are always good and customer service is the BEST. I can reach anyone on live chat support within 2 minutes!
I don't buy everything from Amazon, but I do usually end up with various options on any particular product I may be searching for, and with Prime, I usually get it shipped for free - my membership pays for itself in a couple months.
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