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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I have been a Prime Customer for over 10 years.
Usually the best price, excellent availability of products, good communications and excellent Customer Service.
As am Amazon Prime member I have not had any issues ordering. I have had no issues returning any item that did not meet my expectations. I love shopping on amazon.
A pleasure to do business with such a reputable company. They so what they say. Great selection and as a Prime member there are many benefits. They have become my first choice when looking to purchase anything.
They tell it like it is. They offer best price possible. Customer service is fast & efficient and returns are easy as can be.
Not only do the films lack variety and are mainly of low standard and low budget; the length the good films stay on the site is very short. I saw one film I wanted to watch become available and decided to watch it the day after and it had already been taken down. That means it must've been up for as little as 3 days. Get Netflix not Amazon prime
I bought a printer. It was just like the description. It was a good value. I will buy from them again. Fast shipping too.
Very trustable and prompt in service. I have been ordering many products from amazon time to time and always satisfied with their excellent service.
Always smooth and trustworthy in my experience. Never received any damaged goods or missed any time promises from them.
I usually have no problems with Amazon-- GREAT prices, GREAT offers, easy returns -- stuff comes immediately and is wrapped well. BUT lately I have been trudging 1/4 mile down the hallway (VERY large apartment building) to find BOXES and bags of my orders thrown on the floor under the mailboxes on the OTHER side of my building. Sometimes I find these wonderful (NOT!) "surprises" when I'm on my way to go out the door to go to work. THAT needs to be taken care of-- other than that I've been a happy customer with Amazon for 20 years
The service is great but he payment method is sometimes no encouraging... BIG ONLINE MARKET PLACE INDEED.
Sell everything that way I love it, but hard to get approval affiliate especially if you are Asian like me
Great everything. I have had the most excellent dealing with Amazon from purchases to returns. Very responsive!
Been a Prime member forever. Customer service is excellent and they always make me happy! Their music and video ability is great too.
I only prefer amazon, if i wish to make online shopping because the quality of all the products framed in amazon.
I bought a Lenovo K6 Note from Amazon, delivered on 13.05.2017 (order nr. **************735). The phone just did not work and I wrote to Amazon on 13.05.2017, 14.05.2017, 16.05.2017 and twice more always through their Amazon.in portal. Once they advised me to write to the supplier which I did. All this was well within the return window as defined by Amazon.
I also posted a review on their website of K-6 and implored Amazon for not responding. My other comment was not posted by Amazon.
Since I reported the defective good as soon as it was received by me and since Amazon took NO ACTION, technically I am within my right to still seek a replacement.
Upon contacting Amazon Customer Care, I was told that Amazon only advertises the product on its website (?) and that since the window of return is closed, they cannot help me.
This is highly irregular and I am stuck with a mobile phone that just does not work.
Terrible response from Amazon.
The most important thing i don't like Amazon is that the delivery charges are too high. Initially the charges were good n very affordable but now i stooped buying anything because of that. Ya i love the site but the returning policy is also bad. They don't care about the complaint of people
Usually very honest and you will only get cheaply made stuff when buying things that seem underpriced. They usually are for a reason, but still well worth your money
This is my go to app to find almost anything. This is one app I would find hard to do without. When I was unable to get out after surgery, I even bought my snacks from Amazon. Also, it is an excellent source when cooking for difficult to find ingredients. Their delivery service is phenomenal., my products usually arrive in less than 3 days and being PRIME I do not pay shipping.
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