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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I've become a real snob about paying for shipping! I love prime delivery even though I am in a distant place and don't always get the delivery the next day.
I will probably be a prime member always.
I have ordered numerous items from Amazon and I have never been disappointed. If you are it's because you didn't look at several sellers or didn't read the description or reviews well. Great way to shop.
Amazon is the ONLY website you can rely on when placing orders. Never had a problem with any of my orders. It is what you expect and comes when they say. Any minor issues and they resolved them in moments. LOVE, LOVE, LOVE AMAZON
Usually very good. Only had one bad experience and they never did rectify the issue. Or answer my repeated attempts at messages. It wasn't a big purchase so I just wrote it off
Love amazon great products. When it comes to online chat speaking to online chat representatives they can be so rude at times. Other than that great!
Serious sellers, speedy spedition and low prizes. You can send bock item if you don't like it. Very good.
I have used Amazon UK for several years and had no trouble.
My goods have always arrived in very good condition well packed and within the dates specified. My only criticism is that many American companies do not trade with the UK and do not say so UP front - That tallies with my experience of Loud, brash Wealthy white trash Americans especially those from the South who visit where I live and are Far right, Racist and not MY allies,.
Amazon has always been pretty good place to shop... I like the product description which is usually very well detailed in nature. True product reviews from real customers helps me to decide in purchases and whether to buy it or not. Dislike having to use postal to return items. Don't really ever know who the seller really is and what kind of guarantee they have on their products. Also, I dislike that Amazon has higher prices than eBay and sometimes the shipping takes longer than it should... Shipping charges too high and Amazon Prime would cost me too much for my budget to be able to handle.
I like this website. You always get what you order. Support team is responsive and resolves the issues fast. Definitely will be using again.
You can get what you need and find great deals! I have only positive results with them and I just love Amazon! :)
I HAVE BROUGHT MANY ITEMS THRU AMAZON, OVERALL VERY PLEASED. WOULD HIGHLY RECOMMEND THE COMPANY TO MY FRIENDS AND FAMILY.
There have been numerous times where my shipment is supposed to arrive within one day or 2 day and it does not arrive. It just happens too frequently which makes PRIME shipping services for $99/year false.
I buy something and it's at my house the next day or two? Who can complain about that? I don't think anyone would or should
Amazon has some of the best buys in so many arenas... from health care, crafts, clothing, home items, books, CDs, pet products, candy and food items... my list is endless... just made a quick birthday gift purchase today along with a small gift for me... the prices are unbeatable!
I have used Amazon for years and have found they are great to deal with, from a regular buyer.and I have found they stand behind what they sell.
Amazon has their $#*! together. Customer serivce is awesome. Can't go back wrong with Amazon. I had a package that wasn't delivered. The sent another without any problems. Or they would refund it.
I bought my first Kindle on Amazon.com years ago. Each time I met a problem, the answer was on the website. Then I bought a new one, and am still buying my books --mostly Kindle editions, but also paper ones for presents-- with the utmost satisfaction.
You order a paper book on Monday, it is in your mailbox on Tuesday. Every time I use Amazon I am more addicted to the website!
I love using this website. Most often, the prices are cheaper than anywhere else. The delivery time is fast and the customer service and respect are unparalleled. They handle disputes quickly and amiably.
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