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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Amazon and I are best friends and when it comes to shopping I go there first! They are reliable, fast and easy to return things if it is not right. I have Prime for free shipping and the Prime gives many other benefits too. Well worth the yearly fee.
I like it because you can find absolutely everything it is pretty awesome like I found a Nintendo switch and can't find those any where but amazon the only better thing is amazon prime
Amazon used to be a good place to shop. The last year they can not seem to get items shipped on time. No use to call because they do not care. My orders always arrives late. No company should take 2 weeks to send out an order. What good is good selection if I have to order a month before I need it?
Fast shipping. Good selection of products, excellent customer service and buyer protection service. However, there are some companies that sell their products through Amazon that are not so good.
Amazon is the end-all be-all for online shopping. While the selection is endless, the experience is infinitely worse without the amazon prime subscription.
I simply adore it. And miss it here in KSA. My shopping through Amazon has been many folds since I have been using services of MyUS.
I placed an order with Amazon, but then cancelled the order to change the shipping method to faster shipping. When I tried to pay for the items my account was block. I received an email stating that I need to fax my credit card statement, which I did (fax was expensive from my country to the US, almost $6). I waited 48 and decided to phone Amazon Customer Support and within 24 hours I received a response that the fax was illegible. Lesson learned, do not cancel an order!
Always honest, on time and great products for home, office books and music, and for internet tv access
Love Amazon. Shipping is very reasonable and products arrive quickly and in awesome condition. Only time shipment was damaged they took care of it immediately. HIGHLY RECOMMEND.
Don't know how they do it. Good prices, multitude of product choices, all range of guality, and they are fast
For about 90% of my purchases, I receive the item very quickly. I have had great success in the quality of my purchases.
I hate to shop for items all over town to find no one carries what I need or want, this helps save time and money.
Amazon offers discounted pricing and Free lightning fast delivery for Prime members.
Their customer service is great. The staff is very knowledgeable, courteous and work quickly to resolve your questions and concerns.
You can find just about anything you need using the search feature.
I like receiving my orders within 2 days using prime shipping. As a frequent customer, the free delivery with my Prime membership.
Highly recommend!
I had bought a part for my dad's truck and when I was asked for a refund because we didn't need it any more and I asked for a refund and explained why but because I didn't respond right away because I had a funeral to attend now I have a part that I can not use or need. I am also out of over $100 so people watch what you buy on here because if you need to send it back you are sol.
Excellent service! Thanks amazon. Only wish that some shipping costs were not equal to the price of product.
I have been buying from Amazon for a few years now and I find it very cost effective and easy. I get my stuff quickly and it is very easy. I have NEVER had a problem with an Amazon order and I use Smile Amazon which donates money to my charity of choice, which happens to be providing clean drinking water for people who NEED it. It doesn't cost me a thing as Amazon donates a portion of the cost of items that qualify and I would guess that about 70% of my orders have been qualifying orders. I wanted to make people aware of this program because I think it is a GREAT idea and there are lots of different causes that you can choose to donate to.
Very fast and good shopping experience, suggest you to buy from it, and sometimes you can find some coupons on the internet
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