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The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I like every thing that I order Amazon... the only thing I don't like is a lot of the company on Amazon charge to much for shipping. But other then that I really do like Amazon.
I love that I can order products and have them delivered within a few days. Usually they have the best prices and are my starting point for most purchases (be it for pricing to product information and reviews.)
I love purchasing from Amazon using their Prime membership. 2 day shipping is awesome and it is always here in 2 days. I love their return system too where they pay the return shipping! I have nothing bad to say about Amazon and have never had any problems ordering with them!
They r great and their royality is great, and they r not cheaters like wish.com. Amazon They understand their customers and it's very trust worthy site
As my title has it we should look not only at the dollar value but also as a society at the long term benefit if any that Amazon provides... besides killing millions of jobs in the last 20 years with a lot more to come i dont see much value in saving few dollars here in there. I would say "dont use them and don't support Bezos desire to make another 60 billion dollars".
You know as for a man who work at home, he need online shopping for his daliy live. I find the Amazon.UK or US. I have no tine to go out and go shopping on the local market, so online shopping is my good choice.
I have over many years used Amazon UK and Amazon AU. I have always found them to be quick to process my orders and fast delivery. On the rear occasion that there has been a problem I always got a swift solution and on occasion a full refund. I would recommend this company.
I have ordered from Amazon on numerous occasion for educational and personal items. All items were received as promised and in good condition. Good company.
I have never had a bad experience with Amazon. They are not perfect - who is? - but if I had a problem it was taken care of with a smile. Most things are cheaper at Amazon.
I am mobility impaired. Shopping is difficult and painful so anything I can have delivered saves me pain, effort and fatigue. I am a Prime customer and use the Amazon cash back credit card, which produces even lower prices. I buy food, housewares, pet supplies, medicines, clothing, supplements, personal care products etc. I am delighted to be able to save money on my purchasing in so many categories, get home delivery and then also get cash back! I usually order at least three times per week since hardly a day goes by that I don't need something or other. I can't recommend Amazon highly enough to the handicapped.
I swear, you could get a kidney on there if you looked hard enough! Their customer service is more enjoyable than having a beer with your best friend. They just act HUMAN and seem to actually care about you and your business. Yeah they get a lot of flack, but I love them! At least they don't pretend like they aren't a business with bottom line in mind... Like some walton owned company.
Easy to find products of a large range- food to Ceiling fans easy to search and order... so far all good. And easy to return...
Never had a bad experience with amazon, with my bad Groupon experience I will not give 5 stars for a while
The reviews from third party sellers may be biased. I just received an email from a 3rd party seller, Mambate, asking me to post a review on Amazon and providing me with the url to do so, on a beach tent I had just bought from them via Amazon. It advised me to only do so if I was satisfied, otherwise to respond directly to them. I emailed customer service at Amazon asking if this was condoned and/or prevalent and what action they would take.
Try emailing customer services at Amazon. You can simply cannot. There is a lengthy procedure but no options for general points like this
So. Two things. Their reviews from 3rd parties may be highly biased and when you try to be ever so helpful by forwarding a copy of the 3rd party's email to Amazon, you cannot do so and have to resort to this. Maybe Amazon will read it.
And, think of an opinion poll on whether Americans approve of Trump, asking them only to respond if they are satisfied. It really is terrible.
Where to go for things needed and things you didn't know you needed or wanted. Pricing, shipping, options. All GREAT
Amazon has been one of my five top sites to visit and actually purchase. Having joined prime I find this an excellent shopping experience. So many bargains, so many deals there's simply nothing that amazon doesn't offer and it's customer service is top notch, very helpful and agreeable toward the customer. A great experience all the way around. Love the delivery service and the product packing is firm and very protective. Amazon is top notch.
Good deals, good customer service and great delivery especially if you are a prime member. Defiantly has something for everyone.
Kathleen Archambeau is both an excellent author and educator.
Her latest book, Pride & Joy, has opened my mind to the LGBTQ community.
Her style has kept me captivated. I finish reading and learning about the struggles of one person and their triumph and I am ready to ingest another's.
Way to go "Artists, Icons and Everyday Heroes and thank you Kathleen for bringing their stories to me.
Amazon offers no shortage of what your looking for. Pink toilet paper? They got it. Bird shirt? Bought it. With fast shipping and worry-free handling, I'll be coming back to Amazon again and again.
Answer: I concur with all of the above answers except about the kindle. I have contacted Amazon via phone and they were very helpful.
Answer: Bought a hair dryer for my daughter in Melbourne. Arrived no probs.
Answer: Try Walmart! They deliver food too, and they accept EBT as well. I am switching to Walmart now because I ordered food from Amazon Fresh on 4 different occasions, and never received my groceries. I am disabled and I live alone, so I need delivery service to be reliable and dependable. Clearly, Amazon Fresh is neither reliable nor dependable, which sucks.
Answer: I have never shipped or had things shipped to or from Australia. Sorry
Answer: This problem began when Amazon Market Place started up and when I saw how bad it was with sellers selling at 3 to 4 times the full retail price at other online stores, it was a hint for me to stop supporting Amazon Market Place. If its sold by Amazon, I might buy it but I do my utmost to find a lower price so I don't have to buy it from Amazon. More often than not Bestbuy or Staples has it for the same or lower price. Bought an Asus RT AC 5300 from Bestbuy for 500 Canadian and it doesn't sell for less at Amazon. Returns are no hassle 30 day returns and no shipping just take it to a local retail store and that saves the wrapping and shipping.
Answer: Yes I do on the items I purchase and also through google and sitejabber
Answer: It takes longer if you don't pay monthly for Amazon prime.
Answer: The shipping cost is in the listing if that's what you're asking. If you click on new/used, it will be below the cost. If you have Prime, most things are free shipping.
Answer: You answer on the actual question I believe.
Answer: The above answers are good - I agree that a personal contact on the phone is best. - Go to 'Your Account', then click 'Let Us Help You' -then click Help - Then 'need more help',- then click 'Contact Us' - fill out the 3 steps and choose 'more no norder questions, - then clock on phone - from there it will direct you (how long the wait etc and they call you back)
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