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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Make sure to always compare prices against Amazon online on google because I've noticed Amazon mostly over prices their products to get that prime 2 day shipping. But sometimes they are the better deal so just price shop
Amazon is a great company, they promise you when it will arrive and I like their deals alot. Very cheap compare to stores now it is so expensive. What I don't like it's only computer they should start building but, then again it takes time to build up and if they don't then it will be a huge weakness for them.
Shame other stores can't keep up, they better have too keep up.
I depend on the reviews and super quick delivery and I know I am getting a fair price, most of the time the lowest online and lower than eBay, etc.
I've shopped Amazon many times and never have had an issue. The shipping time is amazing! The various products I've purchased have always been top quality.
Always quick to respond to issues and wide selection of products. International shipping prices are reasonable.
The worst customers service in big site by their idiots and stupid and waste your time and money and give to you a lots headache unnecessary and head office do not care at all only care about your money and buy other sites and to be bigger and not care about customer services at all and end day you can not accomplish any thing just frustration only
I trust Amazon.com over absolutely any other retail website! The products arrive either exactly when predicted, or ahead of time. The quality of the products is fantastic, and there are so many product options to chose from at wonderfully reasonable prices that it is truly hard to beat! Way to go Amazon!
Amazon is a lifesaver sometimes, especially if I don't have time to shop. Online ordering is the best at Amazon. Products arrive quickly and if returns are needed they are handled promptly and professionally.
Me and husband purchase stuff on Amazon all the time. This makes everything possible without driving to the store. This site is reliable, legit and on my favorites.
This is always my go to online shopping, they are amazing. Dailt deals, amazing prices. Super. Fast shipping.
I ordered rid slaves and they showed up 4 days early. I love the product I haven't had my card information stolen again sense receiving the raid sleaves.
Happy customer, on Amazon it's always easy to find anything that you're looking for! They back your purchases and I dependable and easy to get a hold of if there is any issues. I love ordering from Amazon but most people I know do as well
Amazon is a good choice and even better when spending the annual $95 for a Prime membership with its 2 day shipping
Perfect customer service. Fast shippind and money back garanty. Big choice of different products. Recommend.
Honesty, I don't know what I'd do without Amazon and Amazon Prime. They just figured out the best way to get customers what they need in a timely. Well priced and hassle free manner.
Sometimes I go on here just to see what items I can receive "Same Day" Free same day delivery is a game changer.
They want more affiliates in my country, but no sales to send products. My country does not exists for them
Never had a problem, two day delivery and although you might pay more for an item than you can get it for if you ordered it from China it gets to you right a way.
I used to be a very frequent Amazon shopper up until a couple of years ago. Then I discovered I can get the same things much cheaper elsewhere. Since then I have been shopping online at Sears, Kmart and Ebay. At Ebay some things take time to arrive (from overseas) but shipping is usually free and you don't have to go through the "prime" gimmicks or buy lots of stuff you don't need to get free shipping. Sears/Kmart have great coupons and deals once you have set up an account. There are many other sites as well. Amazon is over-hipped has been.
If you can't find it on Amazon, odds are you didn't need it. May not always be the best price, but at least they usually have the items in stock when you can't find it locally.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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