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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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When I first heard about paying to have Amazon prime I scoffed at that. I am a deal hunter by nature and added fees sounded ridiculously unnecessary. I got a student discount though and was able to try it at half price. I have to say I use it ALL the time. I love the 2-day shipping (usually makes it), the easy and often free returns, the television and movies to watch, the music to listen to, the early sale access, and the customer service is top notch. A few times I had a complaint they squared me away in minutes. I even had an item break shortly after I received it and they took it back no questions asked. They refund you as soon as you ship the item back as well. I know there is more they offer. I feel that it makes this a good deal esp if you are always purchasing items online. If you bought a music subscription service or tv/movie service it would also easily cost as much or more than this alone.
I was hesitant to order form this company but I was SUPER impressed with costs and shipping was SUPER fast. I'll definitely purchase from Amazon in the future :)
The site sends me a confirmation purchase email and then cancels my purchase for no reason. They cannot get there system to process payments as well as Ebay does.
Cant go wrong... credible, reliable, totally top of the line enterprise. Get all the bells and whistles to make it worth your while.
Amazon is my favorite place to shop. I have bought countless item from Amazon and never have had a problem
Great on product, returns and making the customer #1 The selection includes everything delivery is fast and prime is free...
Every experience can depend on the seller, but this is one site that has never let me down in my shopping needs online.
Amazon refunded me the money the day I returned the products - I. E., before it receives my returns, which is incredible. I have no qualms about ordering from Amazon ever.
Everything is good but the prices are expensive. And you need big amount to purchase from the stores and the cost's shipping.
I Always check Amazon first to see if they have what I need. Have always been happy with everything except once several years ago. Did not like the quality of what I ordered. Called Amazon at 10:00pm and there was no issue whatsoever. Nice person to talk to with no griping nor complaints about me (hey, that's unusual right there!). They sent me label and prepaid shipping sticker. They paid shipping and they took it back, no questions nor hassles. Could not do better than that.
Amazon is the online shopping app which I have been using for past 2 years. All the products received are in good condition. At times there is delay in delivery. The cost of the products are a bit more in comparison with the same product on the other online shopping app. The customer care support through email is also good. If the product is not what asked for or not satisfied with the product. They do mention to return the product. So far good experience shopping with Amazon.
Amazon is changing the world! Love me some Amazon! I cant say enough about them. Returns are great and shipping is almost always awesome
Since I have become a Prime Subscriber I have saved so much money! I've bought everything from shoes to toilet paper. You can't beat the free express 2 day shipping!
Great service offered by Amazon, I ordered two pairs of woodland shoes but when it was delivered the size of the shoes were too short, I applied for return and the very next day the service man arrived at my place and took it, and i applied for another. Thank you for the great service.
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I really want to review some squishies cause i dont have many i get jelous cause people have rare and better ones than me but i like the ones from amazon im broke and not really rich and where i live squishies can be expensive soi will like to have free ones and if i do all do a youtube video
Always great service and fast shipping thanks A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
They have everything, and I love prime. After buying everything for my wedding here I also created my wedding registry here.
Everything you bye off Amazon is used or broken the wish app and the cute shopping and all those other fake items they try to pass off as good quality I hate wish app hate Amazon hate cute shopping they are all the same shut different pile
Amazon always comes through, I do not have to worry about any purchases with my Prime account, I have never had an issue with ordering or returning any items with Prime membership
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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