AmazonReviews 11,108

I've had a Prime Account with Amazon for years and have never been disappointed by them. On the rare occasion the product I ordered was not what I'd expected, Amazon immediately either issued return documents or simply credited my account and told me to donate the product to an organization that might be able to use it. Their prices might be higher because of Prime, but the customer service makes it very worthwhile. Great company!

Not all the products are genuine. When a seller offers a melita cone... it may not be a genuine melita... or other things, like hoover vacuum bags are not genuine nor the quality of hoover, but are represented as such... also check around as the prices some vendors are charging are CRAZY... like 42.00 for laundry detergent you can buy in Walmart for 14.99... Amazon customer service will stand behind their customers in most instances... But you can get really ripped off... this is true of things sold by third parties on Wal Mart as well...

I used to shop on Amazon a lot. The products I received were hit or miss and so were their prices. Often times when I compared pricing - eBay, Etsy, Wal-Mart, Target, and Kohls would have the same or very similar items at lower prices, even if you're paying for a Prime account w/"free" (paid for) shipping.

But why did I really stop shopping at Amazon? Because Amazon is the reason why over a million workers (between their business and USPS who delivers for them) do not get to enjoy major holidays like Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas with their families - because now they're forced to have to be out delivering for Amazon, which could and should allow ALL deliveries to stop for all major holidays. People survived for hundreds of years not getting mail on major holidays or Sundays. Now USPS workers do not get that one (saving grace) day a week to rest their bodies (Sundays), especially between November and February when they need it the most. Amazon is DIRECTLY responsible for lowering the quality of life and family time and rest time for over a million American workers. And because odd that, I had to quit the USPS and have been unemployed and struggling to find work ever since. I could not physically work 7-day work weeks and miss holidays with my family - and Amazon caused that. I will never shop from them again and I tell all my fault and friends to do likewise. A few have stopped shopping from them for the same reasons.

Amazon is beyond compare in my opinion. The ease of shopping, the huge selection of items, the prices, the shipping is so fast. I have never had to return an item because I am always satisfied the first time. I always feel secure using my credit card and even when I had a small problem customer service corrected it immediately! Only problem is that I cannot order from Kenya where I live most of the time... the shipping is a nightmare.

And that flaw is shipping. Out of all the variants in Europe yes I live in a small EU country in the east Med, but most EU shops won't ship to me, so I order something on Amazon.co.uk because the other. De,. Es,. Fr,. It are all country specific and won't ship to Cyprus despite being closer that the UK, so I hit checkout on a board game that costs £19 and before I hit confirm I see shipping is £49 for standard shipping!?!?!?

So until Amazon gets the shipping in Europe method down I won't be shopping here unless I absolutely need the item. You question me back by saying well order form another site and you will see Shipping is just as expensive? My answer is sadly no this is not the case. The same board game I found on a game site from Germany and they shipped it to me for £10 DHL. So no not the same boat.

Of course, you need to do a bit of research, but when you find a great product you're generally not disappointed!

Also, I had recently bought an Amazon Fire 8" tablet, I cracked the screen after it dropped on the street, I called their Help Centre to ask them for an address where to send it for repairs... They told me they would send me a brand new tablet if I could return the cracked one! Result!

I can wholeheartedly recommend this company! Great customer services!

I bought an Ancheer electric bike from Amazon. The charger did not work. The merchant made nothing but excuses and stated it was too expensive to replace the charger because it was too expensive to get from their supplier. Mind you I only had the bike one week. The A to Z guarantee from Amazon is a joke too. I had to fight tooth and nail to get it. I paid $229.95 UPS shipping and Amazon did not want to cover the charge. They gave me a $150 credit on the Amazon Store card which was used to buy the bike. I receive the difference from a previous purchase as an exception refund. Too much trouble and I lost all respect for Amazon. Do not buy any ANCHEER products. Do not trust the Amazon reviews either...

I ordered an item and chose free shipping. I noticed the item did not leave the warehouse and ship out immediately. In fact I watched it for 7 days and the in-stock item never moved. Customer service stated they did not need to ship it by a certain day and they only needed to be within the estimated time frame for delivery. Very slow shipping took 9 days to ship from 90 miles away. Amazon waited to the last day to ship and it was in stock. I guess you have to pay a $100 to get good service with prime account. But not from any other vender. The item was about the same price all over the web. I'll think again before ordering or I'll just have to pay for the concierge service like my doctor tries to push on me.