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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Despite some of the issues I've had with Amazon, I truly love shopping with them. Their customer service has always gone above and beyond for me.
I am loving amazon Why did I wait so long to join them. I have met so many wonderful people and had the opportunity to try products from all over the world.
I have purchases many items through Amazon from car parts, computers, TV, school supplies, books, tools, shower curtains, to health products. I have not had one bad experience yet.
Great choices for what I can't find on other online shops. But have to be careful with sellers sometimes, you may have to macro manage expectations. I had one bad experience received what I bought but not on the size that I expected...
I enjoy being a member of Amazon Prime and the two-day shipping policy on most items. I can not get out often to shop and this company makes it easy for me to get the things I need without leaving my home.
I can't think of a thing negative about Amazon. Their prices are fair, availability is great, customer service is fantastic, and shipping is so fast you would think the warehouse is just down the street. I purchased many things from Amazon, and will continue to do so.
Order placed through Prime 10 days ago, at 7 days the order was noted delivered 3 differenet days, PO had no delivery. Called to get information call went to India, who pushed back. Finally issued refund. Prime
2nd order tuba stand, was charged twice explanation that was policy for back up pmt? Called Corp WA *******880 call went to Philipines. Amazon sourced jobs overseas
I try not to shop online, because of all the problems I've had in the past. My computers have good protection and I trust Amazon a lot more than I trust other websites.
Amazon used to be the best in online shopping but beware of their prices! I buy 90% of everything I buy online due to where I live so I am very conscious of pricing. Amazon USED to be the place to find everything you needed at the best price but now BEWARE that it is not always so. If I need something desperately I will order through my Prime account and pay full over priced for it but I have backed off ordering through Amazon because there are just too many wonderful online sites that offer the exact same products at betters prices and with free shipping if you search the Internet for free shipping coupons, or even just ask the retailer for a coupon telling them you will go to Amazon. There are also too many counterfeiters on Amazon and Amazon knows it and does nothing about it. EBay recently got outed and eBay will become a thing of the past. People are realizing that eBay is siding with crooked sellers and counterfeirs and selling out the customers. Amazon needs to clean up it's act and watch it's price points. Even my 83 year old Father brought this up to me. He used to love Amazon but is learning how to find better deals elsewhere or asks me. Sad days ahead for Amazon.
Buy fro amazon like 5 years never complain.
Last time I was complaint product with I bought 4 mounts early, them ship me brand new new product
I've ordered quite a lot of things from amazon, the stuff is pretty good, but shipping is expensive and clothing quality could be better
I've been a Prime Member for years. Amazon has always been a win win for me. Can't recommend them enough.
Perfect collection and very helpful customers feedback.
I will buy again for sure.
5 stars all the way
I Always find what I want and it gets delivered super fast... Tracking is easy and has always arrived on time so far.
Great company. I had one situation where the seller did not really describe in full what I would be buying and I purchased accessories instead of the main product! But this handled by amazon superbly!
Always great service, rapid too, nothing is too much. Great knowledge of products. Clear concise what more do you need
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