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The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I am very much convened that amazon gives product at very low price but some of there clothing apparel does't have that much quality as they quote.
Unfair, obscene fees to sell on Amazon! I have NO doubt he will be the richest man on the earth soon. Greed to excess. E-bay is bad not protection their sellers but at least they let you make a bit of money then you get to return it.
My favorite online shopping site! If you can't find the item you are looking for here, you don't need it lol
Low prices!
The internet is a wonderful tool and amazon is the way shopping will be done in the future. Good by brink and mortar stores.
This the way e commerce business should be running, You should have a product line of everything, and have lots of affiliate to work their $#*! off to drive traffic and sales to your websites.
I love everything about Amazon prime music, movies, books and free delivery. For one low price. I have recommended it and will continue to recommend Amazon prime.
I am confused as to how they have so many 5star reviews. They treat their sellers like trash. I mailed an item off in perfect condition and the buyer wanted to return it for no reason and have me pay the shipping. Of course I complained. Amazon sided with him and this guy kept my item too. Thankfully my credit card company stood behind me and reversed the charge so I wasnt screwed but I wont buy or sell on amazon again. They may be a powerhouse but do it by hurting their sellers.
I live in a town in CO for a few months of the year and even though I pay for PRIME Amazon shops to my post office rather than UPS to my home where UPS Is available from other shippers. This is a sneaky way to collect for 2 day shipping and use the inefficient post office for final destination. Walmart delivers to my home... much better.
I've purchased many items from Amazon and have never returned one. Delivery usually is within a few days, great choice of products, good pricing, easy payment system. Great on line place to shop.
I'm addicted to amazon. I love it. So convenient and fast. You can find anything on Amazon, and the prices are fair. I shop on amazon all the time and the stuff I can't find anywhere else, I find on amazon.
Amazon is a trustworthy website. Quality of their product is good and the delivery services are fast.
There is a reason they are successful. If you don't see it then you just a fool. I have to enter 100 characters here? OK Trump make America Great Again.
I try to buy local and support local businesses, but most of what I need is not sold locally or is way too expensive (focused on tourist dollars). Amazon has the stuff, the service and the reviews I need to make purchases. More than I get locally. I know the impact on local businesses is tough. And it saddens me, but I would have to drive 5 hours to find a town large enough to have the range of things I use. Amazon rules.
There is one way of explain how I feel about Amazon Prime. I love it, 2 days delivery and boom, the items are in front of my home. I have been a member of Prime for 5 years now. Considering how much I shop at Amazon I would say it worth every penny
I have purchased items with ease & I have found many items I would not have found if I had just gone to any business in person. I save travel time & gas just going to Amazon. I always find the best prices & choices for what I am searching for.
I shop on Amazon all the time, they have great products, great prices, and great customer service. Even when there was a problem with the product they corrected it almost immediately!
I love amazon they have fast delivery to my home. I have never had any problems for any of my purchase's.
I bought a pair of RanBan sun glasses they were fake, I can't get a refund because I found out after 8month. Also another time I purchased Vitamin pills from amazon they were fake sugar pills. They need to check their sellers.
Answer: I concur with all of the above answers except about the kindle. I have contacted Amazon via phone and they were very helpful.
Answer: Bought a hair dryer for my daughter in Melbourne. Arrived no probs.
Answer: Try Walmart! They deliver food too, and they accept EBT as well. I am switching to Walmart now because I ordered food from Amazon Fresh on 4 different occasions, and never received my groceries. I am disabled and I live alone, so I need delivery service to be reliable and dependable. Clearly, Amazon Fresh is neither reliable nor dependable, which sucks.
Answer: I have never shipped or had things shipped to or from Australia. Sorry
Answer: This problem began when Amazon Market Place started up and when I saw how bad it was with sellers selling at 3 to 4 times the full retail price at other online stores, it was a hint for me to stop supporting Amazon Market Place. If its sold by Amazon, I might buy it but I do my utmost to find a lower price so I don't have to buy it from Amazon. More often than not Bestbuy or Staples has it for the same or lower price. Bought an Asus RT AC 5300 from Bestbuy for 500 Canadian and it doesn't sell for less at Amazon. Returns are no hassle 30 day returns and no shipping just take it to a local retail store and that saves the wrapping and shipping.
Answer: Yes I do on the items I purchase and also through google and sitejabber
Answer: It takes longer if you don't pay monthly for Amazon prime.
Answer: The shipping cost is in the listing if that's what you're asking. If you click on new/used, it will be below the cost. If you have Prime, most things are free shipping.
Answer: You answer on the actual question I believe.
Answer: The above answers are good - I agree that a personal contact on the phone is best. - Go to 'Your Account', then click 'Let Us Help You' -then click Help - Then 'need more help',- then click 'Contact Us' - fill out the 3 steps and choose 'more no norder questions, - then clock on phone - from there it will direct you (how long the wait etc and they call you back)
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