AmazonReviews 11,108

Ordered my coffee and got it the same day! Exceeded my expectations again. Great company always trying to get more efficient and all about customer service.

Every order is shipped when promised and they have a wide variety of goods so that just what is ordered is received and if mind is changed they refund when the ship label is scanned; well before received at their warehouse.

Made an E-book purchase by mistake file for refund and it was returned to my account hassle free. Thanks Amazon.

Use Amazon often. I have started buying cleaning products, laundry soap, toilet paper. Awesome to buy at a discount and shipped to my door. Prime is worth every penny.

I've been a bit disappointed with Amazon. They grown so large that they've lost any personal customer service. Also, they offer Prime which is not worth the money, as most items don't arrive in the specified period. I dropped it. Some merchandise is not as advertised, and the quality Inexpect is not there on many items

Once you join amazon prime, it is difficult to go anywhere else. For the seller, Amazon will not give you customer's phone number or email, which is a disadvantage.

You guys always seem to treat us well, If we ever have in issue it's dealt with quickily and efficiently, You always pay shipping to ship back any broken items and are quick to let us know about shipping delays. You make us feel like we are in the loop! Thanks!

I ordered all my grandchildren's Christmas gifts online, Everything was delivered as promised, items were 'clearance priced' but not junky or 'abused' returns. Exchanges were made because of sizing, but all items were easily exchanged, and we even received two bonus gifts (that matched the girls clothing), for free!

I bought so much stuff from there, great place to shop :) with their refund policy if you are not satisfied.

So far Amazon has shipped my items within the time period promised. Returns and refunds have been easy. I get notifications if item is on its way, delivered or delayed.
I'm happy

I have been a long time Amazon shopper. Always received items as described and love the hassle free shipping/return process they offer!

Customer service with Amazon has been amazing to say the least. What ever the issue has been they have found a way to fix it, first try.

What else can you say? It is Amazon :) You order, boxes arrive like lightning speed. We shop from them for over 70% of the items we use. If we were in their area that we could use their fresh food services it would be closer to 100%. Yeap I drunk the kool-aide :)

Maybe I'm weird but Amazon has never given me any reason to complain. I've been a customer since 2005 and have yet to have a bad transaction. I did have an order that seemed to take forever to arrive but when I checked on it, it was coming from South Korea. Since then I've paid attention to where the Amazon partner is located.

I love the special discounts they offer, you can scour the internet for online coupon codes before checking out and the easy access to shop any time and anywhere!

My husband and daughter shop on Amazon and they have never had an issue with any products or delivery.

I find the very very good they always come through with the product the only problem now is that there buying and I have to wait couple of weeks when they're buying from somebody else their prices are a little crazy but you still get your product I would give them an excellent review

Large selection of products, competetive pricing and fast shipping.The quality of products are of good quality and the company stands behind their customers

I've compared prices from a lot of stores to Amazon prices and I've seen prices for Amazon be lower by like 200 dollars compared to a different site. Amazon is insane when it comes to low prices.