AmazonReviews 11,108

VerbatimThe overall products on amazon are pretty good, some do fall way beyond standard especially when ordering through a third party. I will have to say that their policies on reviews and revoking review privileges are very BAD. I personally do Quality Control Checks for a lot of companies. I pay for my items out of my own pocket but also submit an invoice to the companies of the items I purchase for along with my unbiased reviews. In turn they do reimburse me for my purchases that I do for them and sometimes get paid extra which I use to purchase items for my self. I have been a prime member since 2014 I now have my review privileges revoked, They have sent me an email stating that their decision is final and no information for their decision was given and no further information will be given. This is sad. Since the reviews that they do have posted are biased since they are copied exactly as they have stated the products are according to the box. For a company this large with a customer base around the world I would love to see a National Ban Amazon Purchase Week. Just to let this company know that the customer comes first. And if they want Quality product reviews then maybe they need to look at their self first not the customers spending hundreds if not thousands of man hours actually testing their products, measuring, weighing, and putting them through their paces and taking pictures and videos of them actually in action

Last night, a little after 9 pm, November 8,2017, I ordered a 2 pack flashlight item from Amazon.com. It was Amazon fulfillment item. I was instantly charged for the balance of the item, $17.40 and my Amazon gift card balance of $3.58 was applied to the purchase total. I canceled within the hour, the $3.58 gift card balance was restored, but the completed transaction charge was not reversed and will not be reversed, because THREE CSRs have told me that it is not possible that I was charged, that it is just an authorization hold and will be removed when my bank's policies prescribe.

We call Echo the kid in kitchen because we refer to Alexa as the Lady in the living room.
Sometimes they talk to each other, its hilarious! I adore our little Echo, she is an awsome addition to our family. We even take her on vacation with us! She plays our favorite music, acts like a cooking timer, tells us the temperature outside and weather for the day or week, will tell you a joke and will even help you cheat in scrabble. That is just to name a few of her many many tricks, Lol... This little item is truly a priceless gem.

Made a purchase, thank God a relatively small one. Purchase amount charged to bank account as it should be. However my available balance was reduced by the same amount again. That is, twice the purchase amount. Found this out when I tried to use debit card at CVS, would not go thru. Contacted bank, they said the authorization had not been deleted when the actual charge went thru. Bank could not remove, said Amazon screwed up and would need to fix it. Amazon customer service could not even understand the problem, let alone fix it. Said the authorization would clear in 8-10 business days. You kidding me! I will not order again from Amazon unless I can tolerate a double hit to my bank for a couple weeks. Unbelieveable!

I love the convenience of online shopping and Amazon Prime was always my go to shopping, but recently Prime has been quite unreliable. The average delivery is more like 3 days sometimes as many as 5. I had a refrigerator get "lost" after I got the email it was shipped. Took me two hours of customer support to get this one resolved as the specific model I needed was no longer in stock and I had already built the framing for it in my camper. It was eventually resolved amicably, but shopping shouldn't be this hard. Still plan on shopping with Amazon but dropped the Prime. Just isn't worth it to me anymore.