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Amazon

2.8

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Amazon Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.

This summary is generated by AI, based on text from customer reviews

service
1,741
value
1,629
shipping
1,623
returns
1,422
quality
1,539

We monitor reviews for authenticity

Texas
4 reviews
6 helpful votes
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Amazon Way To Go
November 27, 2017

I have ordered a few items from them over the years, have had no problems with merchandise or delivery.

Date of experience: November 26, 2017
California
1 review
2 helpful votes
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Worst fullfiler ever
November 26, 2017

I don't know why USPS has picked up the reputation of worst shipper in US. The worst shipper is AMAZON. Unless you pay extra or join their Prime! Do you know it takes them 3 to 4 days to fill and another 3 to 4 days to ship and average order. You do a lot better checking the internet or EBay.

Date of experience: November 26, 2017
India
2 reviews
7 helpful votes
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Excellent
November 26, 2017

One of the most faithful site online shoping with branded item & minimum price. All family can buy goods from here all you need..

Date of experience: November 26, 2017
Switzerland
1 review
0 helpful votes
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Best online shopping website and due to last for long. I've ordered lots of stuff from Amazon over the years. Some things were not as advertised by the seller and one time I never received them but customer support is trustworthy and always helpfull to fix issues

Date of experience: November 26, 2017
Kentucky
1 review
0 helpful votes
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Amazon always has what I'm looking for. Items for me my kids my car my dog, I always find something.

Date of experience: November 26, 2017
GB
49 reviews
93 helpful votes
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Blocking tor
November 26, 2017

Cant login to Amazon when using tor. Cant even retrieve a lost password without going through the 'spanish inquisition'. I will buy from elsewhere then - shall I amazon?

Date of experience: November 26, 2017
Saudi Arabia
2 reviews
0 helpful votes
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Amazon is the best online shopping website in India. Their customer service is so prompt, courteous and efficient. They have vast range of items to shop from, that too for very reasonable rates. The returns and refunds are also very simple, easy and fast.

Date of experience: November 26, 2017
Arizona
2 reviews
0 helpful votes
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I am always get great offer below for prime. And sometimes is show more then others some do fall way beyond standard especially

Date of experience: November 25, 2017
Canada
1 review
0 helpful votes
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Awesome.
November 26, 2017

I've ordered lots of stuff from Amazon over the years. Some things were not as advertised by the seller and one time I never received an item from China and was still charged. In both cases Amazon had me covered. The one item I wasn't happy with I got to keep and the seller refunded my money promptly. I emailed the seller of the item I never received and after no answer I filed a complaint with Amazon and they quickly and easily refunded my money after they couldn't reach the seller either. Very happy with Amazon! You order through them and they got your back!

Date of experience: November 25, 2017
Florida
2 reviews
4 helpful votes
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I love Amazon
November 26, 2017

I Love Amazon. I have the Prime Membership and get free movies, television shows, and shipping products to me

Date of experience: November 25, 2017
Pennsylvania
4 reviews
1 helpful vote
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The best online shopping!
November 24, 2017

I tell everyone, if you can't find it on Amazon, you don't need it! Love the subscribe and save feature. The overall shopping experience has been nothing short of amazing! I recommended to a friend who never shopped online before and now she is hooked!

Date of experience: November 24, 2017
GB
1 review
0 helpful votes
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Buying anything on Amazon just doesn't happen as with pay pal it just goes round in circles and have been unable to find any contact for either to help fix it

Date of experience: November 24, 2017
Bangladesh
2 reviews
0 helpful votes
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Pura d'or Instant Eye Lift Organic Cream 1.7 Oz Now 50% off and free shipping

About the product

Reduces Dark Circles, Crows Feet, Puffiness, Signs of Aging & UV Damage
Luxurious Anti-Aging and Lifting Cream Infused with Real 24K Gold
Made with over 20 Natural Active Ingredients Derived from Nature To Reverse Visible Signs of Aging
Made with 80% Organic Ingredients, Doctor Tested and Certified, Cruelty Free Certified
100% Satisfaction Guaranteed! Get a full refund without questions within 100 days!

Buy This for follow this link:- https://www.amazon.com/dp/B01EW0NLVS/

Product description

Pure 24K Gold locks in moisture of the skin, increases collagen production and boosts elasticity. Natural and Organic ingredients such as Rice Bran Extract, Sweet Almond, Seed Extract, Argan Oil, Hyaluronic Acid, Eyebright and Cucumber Extract work together to: Firm and Lift while tightening to diminish Puffiness and Under Eye Bags. Smooth Crows Feet and Fine Lines. Hydrate with deep moisturization to provide long lasting effects. Deliver powerful Antioxidants to protect and fight free radicals Support healthy collagen production. Brighten Dark Circles around the delicate eye area due to environmental stressors. Reduce Age Spots and give a more youthful appearance.

Go to this link:- https://www.amazon.com/dp/B01EW0NLVS/

Date of experience: November 23, 2017
New York
3 reviews
1 helpful vote
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So easy to buy
November 23, 2017

Amazon, especially, Smile.amazon.com where my purchases support the Rotary Foundation is so easy to use. Prices can be a bit high, though. You must know what an item costs before you purchase, but selection and prompt delivery are amazing and Amazon Prime is great!

Date of experience: November 23, 2017
Indiana
3 reviews
2 helpful votes
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Do I need to say it? ;)
November 23, 2017

Well, Amazon copes perfectly without my review, but I want to rate it anyway. The quickest and biggest online market!

Date of experience: November 23, 2017
Oregon
3 reviews
1 helpful vote
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Amazon was a go-to site for buying stuff, but they started bait and switch on the Prime 2 day shipping- I needed a computer part fast, it did Not come as advertised, multiple times. But, that wasn't the deal breaker for me. It was having to be next to my cell phone to get a text, in order to just sign into my Amazon account. I don't carry the cell phone with me everywhere, and will not start doing so. So I finally gave up on Amazon.

Date of experience: November 23, 2017
China
4 reviews
17 helpful votes
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An absolutely first-rate company. Shipping is very fast! But if compare with the price, I would love to buy from Aliexpress.

Date of experience: November 23, 2017
Oregon
1 review
0 helpful votes
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Great customer service
November 23, 2017

I have order my shoes and they were late for few days for shipping. I chat with support and they gave me free shipping!

Date of experience: November 23, 2017
Washington
9 reviews
20 helpful votes
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I LOVE IT.
November 23, 2017

They back up their products and nobody gets ripped off. High-quality products, rapid shipping, and wonderful customer service.
Check-out is also fast and easy.

Date of experience: November 22, 2017
Pennsylvania
10 reviews
70 helpful votes
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I have been using Amazon for many years, and I must say that shopping with Amazon is not only convenient, but they usually have items found elsewhere at a lower price! My daughter has Amazon Prime, and I think that this service is completely a worthwhile investment. Amazon Prime assures that usually anything marked with a "Amazon Prime Symbol" will ship to you in two days or less, and the shipping is completely free. Many of the Amazon Prime products for sale also come with "Free Returns". Let me explain. If you make a purchase with Amazon Prime, and the product is listed as "Free Returns"... you have absolutely no risk in placing your order. When your order arrives with two-day free shipping, and it isn't what you thought it was, or it doesn't fit properly, you just request a return. This then takes you to a page to print out a shipping label for free return shipping of your order, with a refund quickly following the return. How can you beat that for worry-free online shopping? The pricing on Amazon, on almost any product you can think of, is for the most part, less than purchasing from a brick and mortar store, and certainly less expensive than making your purchase on a different website! It pays to know your prices first... as Amazon is sometimes (rarely) the same price or a higher price than other competitors. I use traditional stores to go and touch and check-out an item... then I go to Amazon to place my order for the same exact product at a substantial savings! Amazon is awesome! Don't just take my word for it... give it a try! Go with Amazon Prime... and if you are not happy with the pricing or service, Amazon will refund your Prime membership in full... no questions asked! Furthermore, there are products on Amazon that you would never find for sale in a normal, run of the mill store. The variety of similar products gives you a wider choice of exactly what you want, and exactly what you don't want! For example, go to Home Depot to purchase an electrical meter. You may have two or three choices... that's it folks. Now, go onto Amazon... type in electric meter... and you may happen to have anywhere from ten to fifty choices with complete descriptions and directions. And, I can almost guarantee that you can find an electric meter at a substantially lower price! Got to love it!

Date of experience: November 22, 2017