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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I shop for some things at Amazon. (Very Few). Their prices on a lot of items is ridiculous. For example, I've seen items that cost about 20.00 and you can get that same exact item at Walmart for 1/2 the price. I know Amazon is trying to take over the world, but you will never run Walmart out of business.
I ordered quite a bit for Christmas. I was comparing things with overstock and amazon beats them out every time. You would think overstock would be a lot cheaper but it isnt. Even when a sale is offered its overpriced. I was looking at echo s and the one I was looking at was $100.00 more on overstock. It was the one with the picture screen. So, next time you are planning a purchase please compare the two prices.
Amazon is fast accurate and has sooo many different categories to shop from. Anything you can think of Amazon has it.
I love shopping here. I have never had any problems with this company. Although, I have had issues with orders, they have taken care of it without any difficulties.
I didnt expect how fast they delivered my product. I ordered a hp deskjet *******-00 and it arrived last Tuesday. All I can say is excellent company and fast service!
After being ripped off by 2 other on-line companies within the space of 2 months I can only but highly recommend Amazon. I have shopped on-line with Amazon for over 10 years and their refund and/or return policy give buyers the assurance that what is advertised is what they get. The only reason I have not used them as often as I would like to is because of the current Rand/Dollar exchange rate. Otherwise I would be shopping up a storm.
I bought memory off amazon 4 sticks the sender sent me 4 stick seperatly and charged me 4 quid for each stick? Amazon said it had nothing to do with them, ive never bought anything since allthough i was a good customer,
Since Amazon went to outside contractors Amazon cannot and will not honor the delivery day they specified. I waited 2 days at the house to make sure no one took the packages off my front porch. When Amazon was using USPS, FedEx or UPS the shipments were always on time. Now that they use their own couriers, nothing gets here on time. I canceled the orders and rescinded my Prime membership and will be going back to Ebay.
I have nothing but good to say about Amazon. I am a prime member. I used Fresh and pantry all the time. If I have a issue with anything, Amazon if good at working with you to correct it!
Love Love Love Amazon!
I have to walk 2-1/2 blocks to my mailbox, and I have health issues, so it is not good when I am surprised by big, heavy box waiting for me.
I pay good money for Prime for the convenience. USPS is very inconvenient.
Amazon rocks! Smorgasbord of products! Im an Amazonaholic. They care about their customers. They tend to all needs and concerns. They have all kind of deals, payment plans, ect. They offer video and music services. Quick shipping. Trustworthy products & sellers! I recommend them to all my friends & family.
Ordered many items in the past and will continue to use amazon in the future usually if you cant find something your shopping for elsewhere you can count on amazon to have it or help you find it
I love the variety of options Amazon has to offer when u looking for a particular item. Not all things are top quality but read reviews and you will get a good idea if its a item worth buying. Over all I been using Amazon for about 8 years now and I love it... And yes prime membership is the best you almost always receive your items on delivery date.
I mainly purchase books from Amazon: US, UK, France and Germany - the range is magnificent for a specialist like me who likes books on watercolour and archaeology. Prices are often discounted and generally lower than most chain retailers in Australia with their HUGE mark-ups. Very easy to search for books by subject, including new releases up to 24 months prior to publication. Postage to Australia is very fast and low cost - well done Mr Bezos
Nothing you do not already know. Amazon beats any price and having prime is perfect for 2 day shipping
I love Katy perry Im going to see her every time she comes to Ohio. She is the best person I know she is very sweet and I would love to meet her. Lora
I am an avid Amazon Prime member and never had any issues with them for product delivery or returns through them. They get better every time I shop and "Alexa" is a big part of our household!
EVERYONE ON AMAZON NEEDS TO STOP USING USPS AND ONLY USE UPS OR FED- EX. USPS IS AN INCOMPETENT, UNRELIABLE BUNCH OF IDIOTS WHO ALWAYS SEEM TO LOSE MY IMPORTANT PACKAGES AND MAKE TRACKING NEARLY IMPOSSIBLE. IT WOULD BE MUCH MORE EFFICIENT FOR EVERYONE TO STOP WITH THE USPS MAILING METHOD. I WOULD GLADLY PAY A LITTLE MORE FOR THESE PRODUCTS IF I KNEW THEY WERE BEING SHIPPED BY UPS OR FED- EX
I use to go to Amazon for everything. I would save a ton. If I made a mistake they would help me and refund me promptly. Recently I have had some troubles with them. Refunds never refunded and items sent damaged to the point I was cut open not knowing the bottom of an electronic was cracked which led me to the hospital today due to an awful infection I got from the unit. Amazon wouldn't replace the item even though it was covered in my blood and returning it would expose others to blood borne pathogens. I discarded the dangerous contaminated unit and Amazon refused to help me remotely. They offered me $5 gift card for my troubles and I never got that even. So sad I loved Amazon
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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