AmazonReviews 11,108

I tell all my freinds all the time they're missing out if they don't shop Amazon. It's like having your own shopping bodyguard... They take care of you, throughout your entire shopping experience, and if by chance ANYTHING goes wrong, even is it's your fault, they stand behind you all the way. On other sites I might hesitate to make a purchase that I'm not 100% sure of, but on Amazon, I have the confidence to take a chance, knowing it'll turn out fine, because that's the Amazon guarantee: always a hassle-free, shopping experience with satisfaction guaranteed.

Amazon is well organized, competitively priced - with some great bargains, and on the one occasion I had a problem, they were quick and friendly in resolving it. I've broken even or better on the cost of my Prime membership with the free two-day shipping alone in each of the past three years. Prime TV and Prime music ends up being a bonus. If I have any real criticisms, it is that Amazon's Prime Movie and TV show selection could stand some significant improvement.

I signed up for Amazon's Prime Membership trial. There was no fine print during the sign-up saying that I was actually subscribing to the full membership. There was no disclaimer saying that I had to cancel my subscription (not trial sign-up like it was advertised) if I did not want to pay $90 for something that I was not sure if I wanted or not. I was not hooked on Prime during the trial and so I did not subscribe to it afterward... thinking that was the process...

So... when the trial ended, Amazon automatically TOOK $90 from my credit card WITHOUT my knowledge. As far as I'm concerned, this company is shady and disreputable.

I'm not using any Amazon products or services again and will be sure to pass along what I've learned to family and friends.

I just called Amazon about an issue w/ an order that I placed on 12/18/2017 to be delivered before Christmas, I went on their site to track my orders and one of the orders and it showed no order submitted int he last 6 months. I requested a call from customer service, there was apparently an issue w/ my debit card, my bank issues a daily limit, which my order had exceeded. No problem, I asked the customer rep if I could give him my routing # and Bank acct # and he could withdraw the total. He put me on hold and said he couldn't do it, it didn't work, I said how could you have tried it I haven't given you my bank info yet. He tried to run my debit card again after I told him about the bank limit. After trying to explain what I was asking again, I realized this moron doesn't know what I'm talking about. I gave him a credit card, which took him about a 1/2 hour to figure out, I pull up my order while we're talking and it says 2 day delivery, guaranteed delivery by Tuesday, December 26th, meanwhile, today is Thursday, December 21, (2 days would be Saturday Dec. 23rd). I brink this to the attention of the representative, I really want it delivered by Christmas... his solution is to cancel the order on his end and for me to go online and resubmit the order... are you fricken kidding me, I've just spend 45 minutes on the phone with this moron, telling him it's a Christmas present. He can't change the delivery to overnight it on his end. I ask to speak with his supervisor, I'm extremely uncomfortable at this point with anything he has to tell me. He puts me on hold for a second and gets back on the phone and states that he's not going to put me on with a supervisor because he's one of the supervisors in his department. I've never wrote a review for any company before, good or bad, but the person I spoke to clearly had no idea what he was doing and I would have thought w/ all the trouble I had with this order that they may have given me better assistance in expediting the order. As much as I like the selection of items on Amazon, I will never use them again, there are other companies like Overstock, com, that have much better, knowledgeable Customer Service Representatives willing to work with you to solve your issues.

Most of the items are made in China and the quality is not good. And it don't tell that it is made in China. The shipping is so long and the customer service is not good.
This is the worst item that I have got. Very disappointed.

I shop on Amazon like people who are social media addicts on Facebook. I love the variety of selection of various products Amazon offers. The prices, return policies, the availability of products and shipping is always an added bonus for me because I always receive my items in a timely manner, I am speaking for me in regards to my own personal review. Overall Amazon is my "go to store". I frequent Amazon almost on a daily basis.