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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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THEY N E V E R DISAPPOINT ME! Whatever I order you can be sure of high quality. Service and timely delivery of the merchandise! I have been an AMAZON shopper for many years. And will look FIRST for the item on AMAZON, before shopping anywhere else!
Delivery speed is not timely, I am very disappointed. Not very good product, shipping is very slow, the price is very expensive
I blindly buy from amazon.com with confidence. You are worried about your money, quality of product and delivery schedule.
I have never had a bad experience with amazon. I would like to give a shout out to their customer service, the best I've dealt with. My post office lost a package from Amazon, although they denied this stating it wasn't delivered to them because it was never checked in by them. What? Anyway I contacted Amazon and they shipped the item overnight and I had it the next morning. I asked them to not go through my post office and please send it any other way. Not only did they overnight it, I was not charged.
You can almost buy anything you can think of from Amazon. It's very valuable if you join the prime membership with which you can get free shipping for a large amount of items. Worth to try.
I made a purchase for over $100 on Amazon and once it had arrived they gave me no call, email confirmation or anything to let me know it was there. Also, since I live in an apartment building, they simply left the box on the outside part of the lobby on the floor - leaving it completely open for anybody to take. This is unacceptable! It is completely ridiculous the fact that they could be so careless. This is gonna run them out of business. Just wait.
Amazon is now our main means of ordering online. The security level and customer service is exceptional.
There are many great finds on Amazon. Car parts and accessories are available for many makes and models. You can even set up a virtual garage so that parts that fit the vehicle are displayed for easy ordering. As with anything purchase over the internet, first do your research... call your local parts stores and check reviews of service providers to be sure you are getting the right parts and/or service. Amazon parts for my vehicle have appeared while shopping on their site and I have now fixed five broken things cheaper than any shop or parts store would have charged.
Packages come really fast most of the time. I never wait more then 2 days. With the membership shipping is free. I order from them a lot... Orders are always perfect.
Amazon.com is great. If something is wrong, broken it doesn't show up, customer service makes it right.
I really like amazon. Theres many choices in designs and prices. I have been a prime member since 2014. My only issue with them is the waste in boxes. I understand that sometimes prime items might be coming from different warehouses however, we just received 6 12oz bowls in a box that is big enough for a dorm room refrigerator. Just thinking green!
I love having amazon prime, I get to watch as many movies as I want, read as many books as I want, listen to all the music I want, and best of all, save money on my orders with free 2 day shipping! But honestly some of the products take forever to deliver.
I enjoy shopping with Amazon. I always find so many choices, bargains, & unusual as well as everyday supplies. I have bought coffee, creamer, some kitchen items, clothes, sheets, gifts, etc. thru Amazon. Sometimes I just enjoy browsing! All the window shopping I want with little effort.
I like that everything is backed by amazon. You cant get scammed. Amazon will always make it right. If there is a problem they will fix it. I use chat support to get problems fixed on the spot.
I love having amazon prime, i get to watch as many movies as i want, read as many books as i want, listen to all the music i want, and best of all, save money on my orders with free 2 day shipping!
Always satisfied with Amazon services, boughts tons of producs there but the Amazon Prime services are somewhat a disappointement. Sometimes products are not delivered on time and most of all Amazon Videos catalogue is not I was expecting. Compared to Netflix there is not much to watch when it comes to new series. I might actually resign in the future.
As a frequent buyer of Amazon products, they have proven their customer service department to be unsurpassed when dealing with me as a customer. They respond to emails promptly, call me, refund me or replace the product quickly. I was quite impressed with their level of professionalism and customer satisfaction.
From a buyer's perspective, highly recommend.
They deliver to the wrong address leave packages on the sisewalk. Amazon was great now they are terrible. Change back and hurry.
Como toda tienda online con varios vendedores, hay que tomar en cuenta a la hora de comprar los precios que no sean muy bajos lo que nos indica o fraude, o mala calidad, las revisiones de los compradores y las calificaciones. Usar los sitios de venta en forma adecuada garantiza una compra exitosa y por sobre todo una experiencia realmente satisfactoria.
This guys rock. Their sales acumen is beyond ordinary. You just find yourself buying and buying some more
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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