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The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Shipping for amazon has gone down hill, I recently ordered an item and it has been 7 days and item has not been shipped yet, guess if I spent the money for prime it would be here, think I should just stick with eBay
They meet up with every of your needs... They won't let you down.
One the best I've known. They treat customers with respect and always have something to surprise you with. Take your chance and try this. You won't regret it at all
I have AMAZON Prime. They List Almost Any Item You Need, They Give me GREAT Deals, Fast Deliveries, & Free Movies, and Lots of Movies to Chose from.
I have bought a few dozen items and have some issues with their practices.
One: using free shipping with minimum purchase amount, they always sit on the order from 5 to 7 business days. These are in stock items and status reads preparing for shipment. I have seen credible reports detailing how efficient they and how they slave drive their order pickers. Sellers on ebay virtually always ship out next day. So why a week stalling my orders, EVERY time? I can only conclude its to force customers using free shipping to join amazon prime.
So I did.
Or at least wanted to.
I check the box for free 30 day membership and placed an order using my debit card.
A couple of hours later I get an email and it says my order cant be shipped because my debit card turned down the $100 prime membership fee. Huh?
The terms and conditions of prime free trial clearly state that amazon charges you the $100 at the END of the 30 day trial. And thats if you want the year of prime. Guess they lied. I ordered the same item from ebay. No problems.
I guess they figure most people will take prime anyway after the trial and not notice they were billed a month earlier or figure fighting them for a refund if they dont is futile.
Dishonest company.
https://www.amazon.com/sp?_encoding=UTF8&asin=&isAmazonFulfilled=1&isCBA=&marketplaceID=ATVPDKIKX0DER&orderID=&seller=A2VRBPY1UZBMBP&tab=&vasStoreID=
Way to bad experience! This seller is out of his mind! Stay away!
Amazon is good. Sometimes their customer service drives me crazy (promising things they don't follow through on, creating snafus when there were actually none to begin with before contacting them), but overall they seem like a good company. When you consider the volume of business they do, and all the problems they have to deal with and correct that are either the error of a third party seller or the consumer, I think they do pretty amazing. Just wish the ship times were faster without prime. :)
This site never fails me. If you cant find it on Amazon, you really dont need it. I dont know how they can offer a lower price than the manufacturer does.
I have been using Amazon.com now for 2 years to make some purchases and in that time they have never been late on delivery and I have never experienced any problems
Like to Read?
I read some good books recently that I thought I would share with others that love to read, in my case I like audio books. Once We Were Brothers and Saving Sophie both written by Ronald H. Balson are what I consider 5 star books. I suggest getting the audio versions. The performer (Fred Berman) does a fabulous reading of both of these novels. Also I recommend Excursion written by L, A. Zett, an action packed fast paced novel now in paperback. I recommend these books and others in my meeting group BOOKLUB which is located on the new web site The Groups Place.
I like buying on Amazon. Their prices cannot be beat by other online consumers. I have not had any problems since becoming a member. The items I have ordered have arrived promptly and were exactly as described.
To date I haven't had a problem returning an Amazon product within the return window and sometimes I've been giving extended time to do so. But to my surprise I've bought a few bad items based on FAKE 5 or 4 star reviews. Some of those reviews stick out easly due to them having the same typo error patterns.
Example: "love this. Great product." Or "bought two. Love it."
I have also noticed "Bad" reviews that were fake. They sometimes name another product they say is better. Some are being done by competiting companies and about 95% are not from Verified Buyers. Within the comment section under a bad review is where I first noticed a FAKE bad review. The sellers would be trying to resolve the issue and the customer seem to not want any type of resolution not even in returning the product. The seller claimed that the buyer was not a real buyer and that it was a fake review and all the customer had to do is return the product but they have no product to return. I'm sure the ones I've read like this we're fake.
My advise is to make sure the reviews are Verified reviews. I don't trust all of those either but this is a good place to start. Read and ask plenty of questions in the Q&A. Read through the good and bad reviews. Check comments to see if the seller responded to any of the bad reviews
Amazon is ok if your being lazy and don't want to go to the store. I like buying a few of things from them but they don't have the best overall sometimes way more overpriced then a store. Their ok but sometimes it's best to go to store.
Amazon is an amazing website. You can buy stuff from a huge range of things, and most are not that expensive. Their shipping is fabulous; I ordered a periodic table from Amazon, and about a week later or so, it arrived at my house, and it couldn't look more perfect! Although it would be nice to have earlier shipping. Amazon sells almost everything! I suggest you go try it and just browse through the site; it has many fascinating stuff for sale for a good price!
So far, so good, I barely have any problems with the them, and when some sort of mistakes happened, they are very fast and efficient to solve it. Thank you.
Amazon has great service, products and fast shipping. Asking questions about some products that don't already exist can take a while for a response so if you have a question about an item you need in a rush, this might make it difficult. I use the buyer reviews in cross referencing some of questions I have in on a particular item. When buying clothing, which I had all my bridesmaids order their dresses from amazon, Make sure you check each sizing chart for each dress options.
We do most of our online ordering through Amazon. They have fast shipping and prices that are way better than at the stores. Love love love!
I've used Amazon for several years and have never had any issues. Speedy delivery, items are always intact. I purchased a lamp that had to be returned and it was hassle free and quick. Highly recommend.
Answer: I concur with all of the above answers except about the kindle. I have contacted Amazon via phone and they were very helpful.
Answer: Bought a hair dryer for my daughter in Melbourne. Arrived no probs.
Answer: Try Walmart! They deliver food too, and they accept EBT as well. I am switching to Walmart now because I ordered food from Amazon Fresh on 4 different occasions, and never received my groceries. I am disabled and I live alone, so I need delivery service to be reliable and dependable. Clearly, Amazon Fresh is neither reliable nor dependable, which sucks.
Answer: I have never shipped or had things shipped to or from Australia. Sorry
Answer: This problem began when Amazon Market Place started up and when I saw how bad it was with sellers selling at 3 to 4 times the full retail price at other online stores, it was a hint for me to stop supporting Amazon Market Place. If its sold by Amazon, I might buy it but I do my utmost to find a lower price so I don't have to buy it from Amazon. More often than not Bestbuy or Staples has it for the same or lower price. Bought an Asus RT AC 5300 from Bestbuy for 500 Canadian and it doesn't sell for less at Amazon. Returns are no hassle 30 day returns and no shipping just take it to a local retail store and that saves the wrapping and shipping.
Answer: Yes I do on the items I purchase and also through google and sitejabber
Answer: It takes longer if you don't pay monthly for Amazon prime.
Answer: The shipping cost is in the listing if that's what you're asking. If you click on new/used, it will be below the cost. If you have Prime, most things are free shipping.
Answer: You answer on the actual question I believe.
Answer: The above answers are good - I agree that a personal contact on the phone is best. - Go to 'Your Account', then click 'Let Us Help You' -then click Help - Then 'need more help',- then click 'Contact Us' - fill out the 3 steps and choose 'more no norder questions, - then clock on phone - from there it will direct you (how long the wait etc and they call you back)
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