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The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I had purchased a washer and dryer from amazon there was an issue with my dryer they tried to walk me through fixing it, when I wasnt able to fix it personally they sent me a new dryer. An amazing company
I love Amazon Prime for its speedy shipping, no question asked refund policy, plus the extra features on prime video and music. The free shipping makes shopping very convenient. Definitely worth the money!
Amazon has most everything I need and with Prime, I get free shipping and super fast delivery. They even take a picture and text it to me when my items are delivered.
The customer service rep I talked to previously was wonderful. No problems with my prime refund and it came on time. The products are mostly great, competitive prices, and never had a problem with delivery. Many items come a little early. There are lots of cool items on there with quality.
Highly recommended, this site has a price and selection unlike any other, cant find what you want locally, go here and get it!
They always listen to the customers. If you are not satisfied with a product that you have purchased through them, they will always see that the issue is rectified. I trust them wholeheartedly.
Wow I hope your company will stop taking orders. When you know you can deliver now I dont have time to get other gown in time because You didnt stop taking order in time for Customers to get there order in a timely manner Heart broke I have never had an experience like this in my whole life
Okay so Im pretty sure everyone has already used Amazon but I have been wrong like once before so heres the review. Amazon is pretty much the only site youll ever need for ordering merchandise. Whatever you want they have and with Prime membership you get free two day shipping on almost every item. Just trust me here go to the website and look around its worth it.
Packaging received on an eyebrow pencil -see pic -was ridiculous when a small jiffy bag would have done.
Ok, recently started doing some online shopping. Many have been raving about Amazon, so finally gave it a shot. So far, placed a few orders and everything has been perfect. Quick delivery, products same as presented on their website, no complaints here.
I would give the customer service dept. a ZERO if there was one on the scale. They are not willing to replace my GlowBowl after only 6 weeks. I got it as a gift, and they will not accept it back for replacement because I don't have the receipt! That is very poor customer service. I will advise anyone to stay away from this gimmick, as it doesn't last and they only want your. Money!
One of the best shipping apps ever made. I love this app and wouldn't change a thing about it. Ally family and friends are usingthis for their shopping convenience
I Love Amazon Shopping.The delivery is always right on time and everything is in one piece. WAY TO GO AMAZON IS THE #1 ONLINE HOME SHOPPING EXPERIENCE MADE SO VERY EASY.+or= On it's way+++=yippy!
Here comes the great depression, you guys are worse than Walmart go to hell $#*!s! Faje news network supports your left wing assholles
Ive never had a bad experience with Amazon. It is easy, especially having Amazon Prime. There are so many benefits. I am always satisfied with the product I receive! It is so helpful!
I live in Maine and often times packages get delayed, but with Amazon they never have. I've even started getting packages NEXT DAY when it's supposed to take two days
Always fast and efficient. I have never been disappointed. Amazing variety of items. I like being able to compare different brands and prices. So much easier than buying at a store.
I ordered something once and it was a 3rd party. The merchandise was not as it was advertised. Amazon gave me the full refund and apologized for the service. They have great service and will take care of you. I order there a lot. Thanks Amazon.
Answer: I concur with all of the above answers except about the kindle. I have contacted Amazon via phone and they were very helpful.
Answer: Bought a hair dryer for my daughter in Melbourne. Arrived no probs.
Answer: Try Walmart! They deliver food too, and they accept EBT as well. I am switching to Walmart now because I ordered food from Amazon Fresh on 4 different occasions, and never received my groceries. I am disabled and I live alone, so I need delivery service to be reliable and dependable. Clearly, Amazon Fresh is neither reliable nor dependable, which sucks.
Answer: I have never shipped or had things shipped to or from Australia. Sorry
Answer: This problem began when Amazon Market Place started up and when I saw how bad it was with sellers selling at 3 to 4 times the full retail price at other online stores, it was a hint for me to stop supporting Amazon Market Place. If its sold by Amazon, I might buy it but I do my utmost to find a lower price so I don't have to buy it from Amazon. More often than not Bestbuy or Staples has it for the same or lower price. Bought an Asus RT AC 5300 from Bestbuy for 500 Canadian and it doesn't sell for less at Amazon. Returns are no hassle 30 day returns and no shipping just take it to a local retail store and that saves the wrapping and shipping.
Answer: Yes I do on the items I purchase and also through google and sitejabber
Answer: It takes longer if you don't pay monthly for Amazon prime.
Answer: The shipping cost is in the listing if that's what you're asking. If you click on new/used, it will be below the cost. If you have Prime, most things are free shipping.
Answer: You answer on the actual question I believe.
Answer: The above answers are good - I agree that a personal contact on the phone is best. - Go to 'Your Account', then click 'Let Us Help You' -then click Help - Then 'need more help',- then click 'Contact Us' - fill out the 3 steps and choose 'more no norder questions, - then clock on phone - from there it will direct you (how long the wait etc and they call you back)
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