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The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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Wonderful customer service; I accidentally ordered the wrong item (two of them, in fact) for someone else and I panicked when I realised that they were non-refundable because they required special transportation. I called customer service (the person at the table was named Vans - thank you so much!) and Vans was able to solve the problem for me a few minutes later with a full refund without return of the two items. This really helped since this order was actually for someone else and I was literally prepping to pay up if I had to. So thank you Vans, and Amazon :)
They have great deals and they don't play with the return policy, if your unhappy you can send back product and receive a refund or replacement!
I ve ordered in March 2 wifi USB memory cards. I ve received them in April, after the declared estimated time. But products are fine and working perfectly!
A huge selection of all products. Exceptional items and prices, ships quickly and arrives in a timely fashion.
I liked a watch on amazon.com and i decided to buy it. Amazon offered to me to pay with my local currency with is Egyptian pounds, i agreed. I made the purchase and received on my mobile phone a message from bank stating the amount has been deducted. I checked my online account and everything is great. A week later i found on my account that amazon has deducted another higher amount for the same purchase. I called my bank and i found out that amazon withheld the original amount in my account and deducted another higher amount for same purchased item. I asked the bank to refuse to pay. I emailed amazon since i can't reach them by phone and asked to explain why the discrepancies, to my shock they have no trace of the second amount being deducted, they can't prove it exist and they want to me send them a photo of my bank account showing the charge which i refuse because its not safe doing so. A couple of days later amazon emailed me saying that my bank refuse to pay for the purchased item, i explained to them that there is double charge but to no avail, the second charge doesn't exist on their computers and they asked me to accept another recharge for the same original amount, i said that make thrice the charge for same item. I let the bank deal with them removed by credit cards from my account just to be safe.my bank released the withheld amount to my account. Amazon refund me shipping cost. Check your bank account online when you make an online purchase to know what go withhold and what got charged.
IPhone X is the top for those who love Apple products, those who use iOS will be immediately at ease and will start to love it for its ease of use and its display. This iphone X is really beautiful, powerful, beautiful aesthetics infinite battery life..
I cant say enough good about Amazon. I buy literally everything on Amazon as long as they offer it. Hint: if you find something on a site that is from overseas but you are afraid to take the chance to order ( as they are known for seller by cheaply made stuff) check on Amazon first for the item. Granted, the item is still coming from overseas as a third party seller, but if it comes and is horrific, Amazon will back you up. They are just an amazing company with superb customer service! Their prices are great and you basically just cant go wrong! LOVE AMAZON!
Don't Get Me Wrong... But I LOVE Shopping On Amazon.com. I Just HATE That They Keep On Changing There Review Policies. It Really Makes No Sense To Me At All. Because I am a person Who Really Enjoys Writing Reviews On All Types Of Products I've Try. And I Write And Say What I Mean. Rather I Like The Product or Not. And Amazon Makes It Very Hard For People Like Me To Voice Our Point Of View. On Products We Have Try and Tested. Amazon is Deleted so many People Reviews Over Some Dumb Stuff. All They Do is just Delete With out Really Explaining Why. This is what they say: Amazon does not permit reviews from customers whose relationship to the product or seller may be perceived as biased.
I Mean WTF Are They Talking About? What if that person don't have a Relationship with the seller and all that BS? I Feel That Amazon is so wrong on that. And They Are Letting a lot of people go over some BS. I've Been With Amazon For a Long Time. And I Also Pay For Amazon PRIME! And I Cant Even Write a Freaking Review or even Ask a Question on a product I wanna buy! That's BS! But Other Then All That Its a Great Site, With Many Great Deals. Just There Guidelines Suck Butt! Oh And They Seem To Keep Going Up On There PRIME Member Ship. They Went Up Again!
I've Been Shopping On Amazon For So Many Years. Amazon Have So Many Items to choose from, and Reasonable Prices. I have Got Many Gifts For My Friends, Family, My Pet Cat, And Of Course Myself. And I Really Enjoy Being a Amazon Prime Member, Because I Get 2-Day Shipping, I Can Watch Movies, TV Shows, Listen To Music, etc...
Shipping is Awesome, And The Products Are Amazing! Amazon is The Place To Get Your Shopping On! I LOVE IT!:-)
Always comparison shop on Amazon! They often offer the same part or item for less, sometimes with 2 day shiiping... Also, an underrated resource for rare parts...
Thanks for all your hard work, I stopped looking for new shopping sites a long time ago! Never had any troubles with the orders
If something is not right... Amazon steps in and will take care of their buyers.
Love shopping on this site.
On 4 May 2018 at 3-07 IST, I received a call from Kent R O Systems Ltd from Mobile number *******377 and the person talked to me for two minutes on my Airtel Delhi-NCR SIM number and informed me that Amazon India supplies Spurious Duplicate RO Cylinders to consumers and the same are not sourced by Amazon from Kent RO Systems Ltd. This is a serious claim against American Giant amazon.com.
Kindly confirm that what is stated on Web reading as under is correct to NOT?
Kent 100% Original Kent Ro Uf Membrane (Micronic Housing...
https://www.amazon.in/Kent-Original-Membrane-Micronic-Housing/.../B0163X9N32
Rating: 3.7 - 41 reviews
Kent 100% Original Kent Ro Uf Membrane (Micronic Housing). +. Kent Ro Spares: 100% original Post Carbon Filter. +. Kent *******010 Ro Spares: 100% Original Inline Sediment Filter & Pre Carbon Filter Set. Total price: Rs. 1,986.00. Add all three to Cart. These items are dispatched from and sold by different sellers.
They deliver product on time or before time which is appreciable but donot update in the website tracking details. Overall its trust-able online shopping site
I must admit I have a hidden agenda. I posted two reviews and I was shocked to see a 180k views. I was angry but I never wanted to shame this company before the world like that. I think there should be a time limit on all reviews. People change and companies too. We need to forgive even as we want to be forgiven. Life happens but thanks God it is not always the end of the world, yet. So here - today I want to share a little bit of good news and common sense for all you online shoppers and people looking for that opportunity to get out of the mess you find yourselves in. We all struggle but it is when you are poor and needy and in debt that the pressures really hit home and where hopelessness tries to kill the joy of living.
Everybody knows or want to know some kind of secret to making money and to be successful. A wise man listens to counsel but too many voices will drive you mad. Do you prefer the paperless route to getting rich quick, or do you have a proper plan to prosper that will make you rich? Countless money making offers and investment opportunities floats out there both online and offline. But for your own peace of mind and safety, it is most advisable to Google search different reviews on each selected choice before signing up or buying in. Many come with that deceitful free label that stings, like a hook to the bait. Often people are invited to financial seminars to help them cope or escape their current state of affairs into a Utopia, a lifestyle of milk and honey. And like any good business, they do require you to invest time and money. And as for good farming, it is essential to prepare the soil for sowing and reaping, which may take months and even years to fully mature. But dont despair, hard work has its rewards.
But it is in these hard times when the vulnerable and desperate are lured with fast food cash-ins and drive off scams. Most offers are so tempting it's hard to resist, and when swallowed it has that bittersweet ending. Just like, when the serpent deceived Eve with his cunning sales act. Did God really say that? Its because he doesn't want you to become like gods too. Just try it once, no one will know! And when she saw that the fruit was good to eat, she ate of the forbidden tree of knowledge of good and evil. Then she also gave to her husband, and when he took his first bite, the whole world went into a total Black-Out. And instead of becoming like gods, they got caught naked and hiding from God.
This is a clip out of the book God and Money now available. It is a world of wisdom for one happy meal. But if you really can not afford it, I will send you the ebook for free.
https://www.amazon.com/God-Money-Andre-Cronje/dp/*******019
I have been shopping with Amazon for over 10 years. When my kids were young it made getting diapers and such very easy. Now we have pets and again, getting their supplies is very simple. Unfortunately, there are so many cool things to buy from Amazon, sometimes I spend more than I should.:-o
I bought a fake Apple charger for my MacBook Pro. The item been listed like "genuine, 100% original", but in reality it's fake. Be careful about the choices you make!
Amazon customer for the last 6 year. Great customer service, always with the customer great in mind.
Very impressed a very timely delivery received it in great condition cant ask for much more than that
Answer: I concur with all of the above answers except about the kindle. I have contacted Amazon via phone and they were very helpful.
Answer: Bought a hair dryer for my daughter in Melbourne. Arrived no probs.
Answer: Try Walmart! They deliver food too, and they accept EBT as well. I am switching to Walmart now because I ordered food from Amazon Fresh on 4 different occasions, and never received my groceries. I am disabled and I live alone, so I need delivery service to be reliable and dependable. Clearly, Amazon Fresh is neither reliable nor dependable, which sucks.
Answer: I have never shipped or had things shipped to or from Australia. Sorry
Answer: This problem began when Amazon Market Place started up and when I saw how bad it was with sellers selling at 3 to 4 times the full retail price at other online stores, it was a hint for me to stop supporting Amazon Market Place. If its sold by Amazon, I might buy it but I do my utmost to find a lower price so I don't have to buy it from Amazon. More often than not Bestbuy or Staples has it for the same or lower price. Bought an Asus RT AC 5300 from Bestbuy for 500 Canadian and it doesn't sell for less at Amazon. Returns are no hassle 30 day returns and no shipping just take it to a local retail store and that saves the wrapping and shipping.
Answer: Yes I do on the items I purchase and also through google and sitejabber
Answer: It takes longer if you don't pay monthly for Amazon prime.
Answer: The shipping cost is in the listing if that's what you're asking. If you click on new/used, it will be below the cost. If you have Prime, most things are free shipping.
Answer: You answer on the actual question I believe.
Answer: The above answers are good - I agree that a personal contact on the phone is best. - Go to 'Your Account', then click 'Let Us Help You' -then click Help - Then 'need more help',- then click 'Contact Us' - fill out the 3 steps and choose 'more no norder questions, - then clock on phone - from there it will direct you (how long the wait etc and they call you back)
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