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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I have ordered a number of thing's and been very happy. But being in the service industry before it can be a hard business to be in because we as consumers expect the world lol. So hat's off to Amazon.
Although no business is perfect, Amazon does go that extra mile to help its customers. Convenience, easy to navigate, and I love my prime membership.
I can't imagine my life without Amazon and their amazing service! I am especially in love with the Kindle - it is the best reading experience money can buy. It doesn't strain my eyes, the built in light works great and the screen is suitable for any environment. And I get all my books from amazon as well so everything works great together.
Anything you want is available
And so timely
Especially with amizon prime
What an amazing buiness!
You can order on a saturday
They even deliver on sunday!
Love them!
I love shopping on sites that offer dearest scounts, secure logins and identification security with PayPal. Thank you for the safe delivery of my items especially when it cost me nothing to ship!
I find the products generally overpriced and prefer other venues for online shopping. Occasionally deals can be found but not very often.
When I search items on Amazon USA I see "This item ships to Quakers Hill, Australia."
When I add the item to cart & go to checkout why I get this message...
"We are unable to ship non-digital items from amazon.com to Australian shipping addresses.
Please choose a shipping address that is not in Australia to proceed. Some restrictions may still apply depending on the item."
Why are you wasting our time?
If any item you are not going to ship to Australia Don't show it is available to ship to Australia!
I tried the Amazon Australia. It is very very expansive. Amazon US has got good prices but you don't ship to Australia. JUST BLOCK SITE FOR any Australian come to look here.!
I was really in love with Amazon US but now I HATE You too much!
Hope you can understand my PAIN!
I am really unhappy for Amazon not shipping to Australia & Australian Amazon is not COMPETITIVE!
I will delete my account from Amazon forever. EBay will be the only good option for me.
Thank You,
Anil Patel
On a Friday evening, I ordered some pants from Amazon and, a couple of hours later, order more pants from JCP.com. The JCP order arrived on Tuesday morning, the Amazon order not until 3 days later on Friday afternoon. So much for Amazon's amazingly fast shipping.
So, they have some tricks to trick you into. For example Prime. They offer you free 30day Prime membership, then they automatically charge your card for the next month without any notification. That's what I hate the most. No notification no nothing.
How you can call yourself "one day delivery" I pay 13$ a month for one day delivery and what? I ordered item and then it comes after 4 days, when basic member gets in 6? So what's the point. You have to fix this.
I can't believe that Amazon created such an empire, look at them, you can order almost everything. From kitchen table to self flying drone. If I need something I always go there. Thank you for your products, I also have Alexa in my home. She helps me a lot. "Alexa, give Amazon a 5 star review"
What complete, hostile, moronic idiots. What an awful combo. A company staffed with divas, with personality disorders.
I was owed several refunds and "Jarrod" did the email equivalent of hanging up the phone up in my face and blocking my number.
See related screenshot of the top notch "executive" middle finger to me, I mean world class customer service. Refunding the WRONG ITEMS. What clueless chumps.
Good for them. Countdown to closing up shop with this garbage. These guys are full blown clowns. No question.
I'm just over Amazon at this point. I love the merchandise, but the alleged customer service is in the toilet.
The last straw for me? Being called a thief by another sensitive, unique snowflake. I'm over it. This company has some serius balls to be talking to customers like that. I'm tired of useless responses, that are clearly cut and pasted. None of the agents appear to have any intelligence left. A pass for me, going forward. Tired of the constant headache and feeling completely ripped off.
Being called an actual thief on top of things, that's too far. Being asked for my side of things by the alleged "executive" department too? No f'ing way. What clowns.
Me? I'll go back to eBay and in person shopping, going forward. Also, will make sure to spread the word on sites like this and in my local circle.
The prime service is nothing but a scam. You have very little recourse when you get something late or damaged
I loved Amazon before this. Two day shipping and great deals. I really loved asking sellers and buyer questions about products before buying. So Amazon deleted all of my reviews and blocked me from asking questions. All i did before this is write a bad review for a terrible, pricey item. Only, i bought it on ebay. But if you cant write reviews for products you bought elsewhere, why do they allow you to. Its annoying, but I guess I can live with that, except how can they block me and still allow hundreds, maybe thousands, of sellers with completely fake reviews. Some have all reviews that aren't verified purchase and I've seen some with reviews that are just taken from numerous other products. They're system sucks and you can't trust reviews for anything
Great service, delivery and prompt refunds when needed.and I use it for almost everything. Once when the delivery was detained Amazon keep me informed without me asking.
My shopping capital. They have ever thing I want form A to Z and i never have to worry about any scam.
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