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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I love the experience our business has due to them. The free 2-day shipping is amazing, and the constant communication is what solidifies my positive experience with them.
I was trying to order Christmas dresses but the company's shipping them gave a after Christmas delivery date which is not right if your ordering Christmas stuff you won't it before Christmas not after I contacted customer service and they said their is nothing they can do this company is a joke I always have problems trying to order
Amazon is my go-to for shopping online, you can literally buy almost anything online these days, so I'll often skip the supermarket and wait a day or two instead, for most things, its worth the wait.
I tried to buy an item in this site and it was impossible. I spent a lot of time and I was not able to do it. Customer service is usless
I am very disappointed in prime shipping. Carrier and amazon guarentee date that are off by a week. It's Christmas and no guarentee for on time deliveru. I hsbe four orders for one day shipping that are three days and counting! No more holiday shopping there
I ordered 1 screen protector from Amazon and I received 10x screen protector and one phone case I was shocked when I opened the box. Thank you I know it was by mistake but still I love it
There no longer seems to be a way to get next day or two day shipping on many items without paying for it, e.g., white dinner serviettes. That is what Prime membership supposedly bought you.
It does take about a week or more for free delivery. Ok there than that, is ok, for now. Also, the keep taking a dollar besides the i
Amazon has their own "delivery drivers" now. The ONLY thing they deliver is NOTHING! I live in a small apartment complex that is mostly elderly people who order their meds and supplies online. Most of them never see their orders come in, as most of them use Amazon.
According to the apartment manager, Amazon drivers will drive through the complex, but never stop. The few that do stop, NEVER bother to try and deliver to the address on the package, they try to dump it off on the manager. She tells them they cannot leave packages there as she isn't a postal center. These drivers get pissy and nasty because she forces them to deliver these packages to the actual addresses on the packages! She says most all of them will just get back in their trucks and leave, and won't even TRY to deliver to the address on the package.
The manager came to work one day and said the maintenance man found a pile of Amazon packages dumped behind one of the bushes outside the building! The douchebag Amazon driver just dumped stuff in the bushes and left!
DON'T ORDER ANYTHING FROM AMAZON! Their "drivers" won't even attempt to deliver it to your door, and will end up dumping it in some bushes to get rid of it. They've even been seen dumping packages in local garbage cans!
DON'T USE AMAZON!
Amazon costomer care number =*******508-/*******050 call this number for any problem solution
*******508
Great customer service! Items usually arrive very fast, and if you ever encounter any problems, they are more than willing to help. Always a pleasure shopping with Amazon!
In this past week or 2, ALL orders I place and request 2 day shipping (which I PAY a subscription for) are showing 1 and a half weeks to 2 weeks expected delivery date. Their customer service I call are telling me that the items is in a local warehouse but she doesn't know why is taking that long. She can't give me no answer or solution. This is BAD business and I am hoping that more customers catch onto what Amazon is doing. This is repulsive for a multi billion dollar company to switch up their shipping model and blatantly lie to customers. Not happy I'm paying for service I'm not getting it.
I have many feature subscriptions on Amazon and have always had an amazing experience, in both receiving my packages quickly and stellar service. Recently, all of my Prime orders have been changed to 7 day delivery and when I question it, the service response is 'That is how it is'. No explanation for the change. No investigation as to why. Very sad. I'll be switching to other delivery services and shopping locally.
I love Amazon.com because it's fast and super easy. Their customer service is excellent. If they mess up, they immediately make it right - just how it should be.
Customer service it top notch. You can find anything your heart desires! I have had issues with delivery and next day a new item has arrived. Some items are more
Expensive relative to other places but worth the ease of delivery and ordering! Next day shipping is life saving for a busy mom!
I love this website. Here I can find everything what I need. That's great! I got all my purchases very fast!
I have been an amazon member since 2002, as of today I am no longer a member. Over the last 2 years I have been hacked 4 times with fradulant charges. When I do order something from Amazon, I get the typical, confirmation of order, order shipped and order delivered. This last time I recieved nothing and only found the charges when reviewing my credit card statement.
I called and was told it would need to be reviewed as one of the charges was gifts cards that were already redeemed.
The security on their website is shameful and even though the charges so far have been minimal I am tired of the one that is always has to do the work for their incompetent ability to have better security measures in place.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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