AmazonReviews 11,108

I was always very happy with my Amazon purchases. It was a way to save a few dollars and have my big bags of cat food delivered to my 2nd floor apartment. I purchased 2 big bags of cat food and 1 40 lb. bag of litter and payed extra money to have it delivered in two days but it was three days late. No big deal I thought. The next month I ordered a little more than before and it took eight days before my order was prepared and given tracking numbers. I decided to submit two honest reviews about my recent purchases and Amazon's current customer service. I received an email from Amazon that stated my reviews wouldn't be published but with no explanation why. But of course the reason why was obvious to me. I won't be giving Amazon any more of my business.

Retailers need to find another way to house inventory because this fulfillment company is a joke. I'm sure they have a wonderful presentation about they can save you time, save space on inventory and provide customer service. Retailers bite sign the contract and things are off and running. Who's governing the KPIs of the contracts to ensure retailers are receiving what they sign up for. I'm sure if a retailer performed a survey and ask if their customers were satisfied with the Amazon experience the answer would be No! I would pull my product and negotiate a contract for delivery. I'm just saying there has to be a better option then Amazon taking over e commerce.

Note: I refuse to spend money and I have finally persuaded my husband.

Sincerely
Tired of being ripped off

A mafia of thiefs

I was charged 47 euros with Amazon, today ( a week ago they charged me
36e for Amazon prime which i never asked for)

I tried to register as a seller with 3 emails address due to a problem
With registering and being charged 39 e, i wanted an account personal,
Individual, which is free.
I sent them 50 emails and they keep rejecting my request, i will copy
And print all my emails and post this on the internet, to show what they
Did,
They have'nt even open a seller acount and they charged me while they
Kept telling me its not possible to be charged if i cant register, but i
Was well charge and they keep refusing to admit it, so i will file with
The police in Luxembourg and here locally and with my bank.
The email used was *******@gmail.com and *******@gmail.com i

You asked to upload a document showing the charge and they don't let me
Upload it. And reject my files.
They said 3 times i cant be charged if the account is not oppenned but
You did charged me, when i discuss it you respond you do not speak english.

This is what i will file with the police in Luxembourg and on social medias.

Can you receive this plainte please or forward it where its needed.

I was lazy and thought i would buy my baby a new pair of iplay swim diapers from here just so I could increase my order value to get free shipping. Massive mistake! I learnt the hard way as my baby popped when we were at the pool and it went all through the pool and was a nightmare. So embarrassing! I left her Will & Fox swim diapers at the pool last time we went to swimming lessons and they were obviously gone when I returned! Some lucky parent who found them scored big time!

I needed to order some cloth diapers so I went to this site and ordered them and thought I would save some money on shipping by purchasing a pair of i play swim diapers and it was the worst decision! I am going to get myself an Amazon prime account so I never have to worry about shipping again! Will & Fox have a Amazon store where they are about $9.00 a swim diaper. They also have an international website but its a couple of dollars more. I got a 2 pack for $18.00 and it will last us for years and actually be protective!

I am a Prime victim. Constant delivery failures. Nothing but misleading lies that it is out for delivery, when it is sitting on shelf somewhere. Company has no integrity or ethics, a true reflection of CEO. Two emails to him, nothing - no impact. I'm talking like 30 plus deliveries with issues. Paying for Prime is a real injustice to customers. Amazon wants your money first so they have no obligations to meet conditions you expect from Prime.

I literally order everything on amazon! It's so easy and delivers to my door in 2 days. I think I'm actually addicted to ordering from here because it's the easiest option. The only complaint I have is that someone sent me a gift and they did not include who it was from and when I called amazon customer service they would not tell me who the sender was which I thought was really bizarre. So I had to wait until someone finally told me they sent me that gift

While I will admit that I have been one of Amazon's better customers, lately I am beginning to wonder why I'm so faithful to it.

First, the search function is nothing short of horrible. About half the time I have to stop and wonder what the he** the results have to do with my query.

Second, the "Prime" membership is being eroded away. At one time, whatever I ordered was delivered, in two days, no ifs, ands or, buts. Now however, it seems that as often as not, something will not be delivered when expected and sometime it is because the minimum order wasn't met.

Third, the pricing just doesn't seem to be very competitive these days. Recently I have been able to find better, often much better, prices elsewhere.

So, while I am sad to see this resource become a shadow of it's former self, it's the nature of things, right? Gambles, Sears, K-Mart, Woolworth, were all once in the same position and now are, either dead or, breathing their last.

My account was hacked in april and then again in August. I contacted amazon immediately each time as soon as I was aware of the activity. There was an address to another state under my preferred shipping that I've never seen before, orders under "archived" that I never ordered and charges on my credit card for those archived orders. To make this worse amazon froze my prime account notifying me via email. You can not reply to the email, you can not call customer service as this can only be addressed by a recon specialist. I have requested twice now for the recon specialist to contact me and have heard nothing from them. Apparently they can only email you, there is no phone number for this department. So I have been paying for amazon prime and prime video without access to my account for the better of 6 months. The movies I have purchased that are on amazon prime video and tv channels I subscribed to this year I also can not use! This is unreal and completely wrong.

I ordered an item from Fanletics through Amazon
Fanletics lists Chicago as their address This is also fake
I wanted to cancel this just hours after I placed the order NO reply
I have contacted Amazon.com with no resolution
They atebnot carefull enough in making sure they are not promoting fraud
The alterative is to contact the credit card company and the RCMP fraud division
I will NEVER buy through Amazon.com again They are complicite in this FRAUDB

This 2 step verification login each and every time is a pile of ***t. They can stuff that up their ****s. Each time I asked the rep for a resolution all they wanted to do is read me a list of "why's" then send me a to-do-list. I told them on the phone y'all can screw that, you're a waste of my time, and I hung up the call. They have no consumer confidence. If they have people always hacking into other accounts go ahead and change the freakin' platform - don't be bothering me with a ***n 2 step verification every time I turn around to go check on my ***n status of my order!

Like Tony below, Amazon won't let me sign in any more without mailing me a One Time Password verification, which I can't do because I can't get into the mail account associated. (And wouldn't on principle if I could.) I can't contact Amazon to complain because I can't log in. To make it worse they did this in the middle of a session - I'd already bought something off them two minutes before. So why am I suddenly suspect from one moment to the next? Like him I've used the same device or years so it isn't to do with that. Bunch of geniuses, they've lost a customer.