AmazonReviews 11,108

Why mr. Bezos ( owner of Amazon) made cool 50 billion last year

I have some friends selling on Amazon and their opinion was cool place to sell. So few weeks ago i decided to sell on Amazon. I didn't even sell anything yet and they took 50 pounds out of my debit card and post it as a credit on the account. On the seller account they have an option to upgrade it to pro for 30 pounds every 4 weeks so they will not charge you for posting items, like eBay does.
I pay for this option and was very exited to sell on Amazon.
Before that i need a verified account. I upload copy of my passport, state id, banks statement. Etc. Everything they ask me.
And here where started the HORROR.
Its not exactly same horror like in the books of Steven King but its most unpleasant experience on internet.
I have to send countless emails, explaining what is the situation and the stuff from Amazon keep asking me to upload my document.
Meantime like in every good horror movie the link where i was suppost to upload the documents stop working- simply got frozen and to make long story short, i got rip off 30 pounds and wasn't able to sell anything on Amazon.

I still have 50 pounds credit on the account so i can buy the cheap and useless stuff, floating on Amazon.

I learn 1 lesson from this: big companies can do anything and take you money and you can do nothing.
There is no Strike back. You will bitten, robbed and thrown out, like in the good old days in The wild west.
Because the internet now you are using is like the Wild West.
If you are small company, you can get knok-knok on the door from Uncle Sam and they will be checking your taxes really carefully but if you are Amazon you can get away with off-short companies and steal billion of pounds from the local economy by not paying the taxes.

I think is time ti say NO to mr. Bezos and avoid Amazon like the Devil avoid the holly water.

Dont give your hard earn money to the scammers.

More and more shipments are coming in damaged or being declared undeliverable. Amazon treats undeliverable shipments as a Return and processes the refund when the item is returned. However, once the shipper declares the shipment undeliverable they neither deliver or return the package and Amazon doesn't process any refund until you hound them for your money back even if there hasn't been any activity logged on the tracking information for over a month. Even with the month wait, they then wait 10 days to process the refund... and have you noticed that you can leave a review for every seller on Amazon except Amazon itself?

Amazon no longer allows its regular customers to write reviews on its site. To write a review, you have to spend a minimum of $50 Debit or Credit card purchases per year. Reviews can only be written by the wealthy. Poor customers can buy products but their voice doesn't count.

As a Prime customer, I have been experiencing a very critical issue with a high-value order being misdelivered, without signature to a fake name (or at least not anyone in my building). I have spent over 20 hours talking to customer support, their managers and their managers' managers throughout the last 3 weeks. Every conversation is going in circles; their chain of communication is virtually non-existent; let's say their CS representative Mr. X doesn't know what their CS representative Mr. Y said, so you have to explain everything from the beginning every single time, even when being transferred! The best part is when you get conflicting responses from different customer service reps... (sarcasm intended) - such as: we have a delivery signature / we don't have a delivery signature - which then obviously takes extra time to figure out. Some of the managers even had the audacity to close the conversation after I caught them contradicting themselves! Please stay away from this company. I will be taking legal action against them based on these events and they will pay for everything wrong they've done.

Obviously Amazon's service here is limited by their partner, but really they are letting themselves down badly.
Lots of amazon items are only available on 'fresh' which requires a separate checkout which is not possible to complete because there is no delivery slot available - unlike the main amazon site which is still successfully delivering.
But because the Amazon Fresh products are listed alongside the main amazon products the result is confusion and waste of time.

So thankful I am receiving all my products, thank you to all for a great service and excellent products, God Bless

I recently had an account made in my name that somehow accessed my information order an item and sent it to my house. I had the item and everything, but still wanted my money back as I did not order it. I had the charge ID number and everything to send back, but the accounts info I didn't have. I had a hassle getting my refund, but finally came across a rep who helped me and got my refund within an hour. The rep was great, however, the other reps led me other ways saying it wasn't possible for me to get one, the ID charge number didn't exist even though I had inquired about it far before when I saw the charge on my account. I then received a random item, which is why I asked about a refund since I had a visible item to send back. This is when they told me it didn't exist even though I had asked about it when it first popped up. Seems a little fishy to me they "couldn't" find it at first, but when I had mentioned it had been found before they found it right away. Sounds like a scam to me considering I had to fight for a refund. Will definitely be taking my business elsewhere and contacting them to delete my account. I even had one rep say " no one was going to help me" and sure enough the rep after him/ her helped me solve my problem. They have poor customer service unless your stern with what you mean.