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Allivet

3.0

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Allivet Reviews Summary

Allivet has a rating of 3 stars from 4,208 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Allivet most frequently mention customer service, great prices and free shipping. Allivet ranks 104th among Pet Meds sites.

service
177
value
165
shipping
168
returns
70
quality
141
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Pennsylvania
1 review
0 helpful votes
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This site provides excellent service and support. The price is the best on the web. I wish, as a regular customer of an expensive prescription, it would be nice if they had an occasional reward.

Date of experience: August 30, 2019
Germany
1 review
1 helpful vote
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Amazing service
August 31, 2019

The medicine I receive for my dogs is good and works just fine on her. But the customer service from Allivet is my favorite part. If there is ever a problem you can call them and they are incredibly nice and sweet! I adore them! Most of my shipments have arrived within 24 hours of placing an order, granted I live in the same zip code. But they are the best of the best!

Date of experience: August 29, 2019
Tennessee
2 reviews
0 helpful votes
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Great prices
August 29, 2019

I order all my pet meds from here. They have the best prices. The shipping is free and the items arrive on time. They also contact my vet when needed.

Date of experience: August 27, 2019
California
1 review
0 helpful votes
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Very easy to order. Great customer service. Has help gelding with ringbone! Will reorder again. Great products

Date of experience: August 24, 2019
Florida
1 review
0 helpful votes
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I ordered yesterday afternoon and the goods were delivered to my front door this morning! Talk about faster than Amazon Prime! Amazing! :)

Date of experience: August 23, 2019
District of Columbia
1 review
3 helpful votes
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Ran into several issues in the last few months with cancelled orders, back-ordered prescriptions with no expected date of delivery, and the like. If you can't guarantee your supply, you shouldn't be offering it.

I have since moved to another provider. My dog needs his medicine, that's why its prescribed.

Date of experience: August 21, 2019
Ohio
1 review
0 helpful votes
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Easy to reorder
August 21, 2019

Allivet stores all my previous orders. Instead of having to search or go through the catalog, I can quickly and easily pick individual items from a previous order, for my current new order.

Date of experience: August 20, 2019
North Carolina
1 review
0 helpful votes
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Great customer service
August 20, 2019

Great company to deal with. I love that they will deal with the vet themselves. Very reasonable prices.

Date of experience: August 19, 2019
Texas
1 review
0 helpful votes
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It says active ingredient is 2% percent chlorhexadine. They are decieving because they wont show back of bottle. It has some chemical called IPA, and ocean blue scent, and some other inorganic chemicals, it smells like a strong purfume not a killing chemical, my dog had a stuffy nose after first bath and i deluted it correct., i will never buy from them again, i wont be using on my dog any more its going to go as a very expensive clothes wash soap. A waste!

Date of experience: August 19, 2019
Texas
1 review
0 helpful votes
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Very easy process, seamless, this is only the second time I have ordered and I didn't during my lunch and it was nice

Date of experience: August 15, 2019
California
3 reviews
0 helpful votes
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After Fedex beat up the box in which my fly spray came, I sent an email to Allivet customer service advising them of the problem. In one day, Rhianna from customer support, processed an order to replace ALL three bottles of fly spray. I told her only two of them had opened and leaked, but she insisted to replace them all. Not only did Allivet have the best prices, they have a lower threshold for free shipping at only $49. I will continue to order from this company and hope they change their shipping company.
Michele Dias *******@gmail.com

Date of experience: August 12, 2019
California
1 review
0 helpful votes
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I'm very happy with Allivet. Products arrive fast and the product is always good quality. Most medication prescribed to my pet are available at Alllivet. It saves me a lot of money and I can give py pet the care she needs.

Date of experience: August 7, 2019
Illinois
3 reviews
5 helpful votes
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I have used an antiseptic spray for yeast for years on my bloodhound and when I first ordered from Allivet I received the same product I have always used with the same labeling. After sometime the product I was receiving from Allivet the label changed, but I just figured that the manufacturer changed the labeling color.
I was curious so I investigated on another site for my original product and found that the Allivet product was not the same.
Now I am not sure if Allivet knew of the difference or not, but I have been using the wrong product and will now order from the other site.
I believe Allivet to be a good company, but should you notice a similar change in labeling it usually means it's a different product according to my Vet which I found to be true in this case. If you notice any changes be sure to check the formula especially the percentages of each ingredient. It's not about price it's about using the correct prescription.

Date of experience: August 7, 2019
Arizona
1 review
0 helpful votes
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Wonderful
August 3, 2019

This is so helpful for me because I am a senior citizen and can't drive very far thank you so much for everything you have done for me and my animals God bless

Date of experience: August 2, 2019
Massachusetts
1 review
0 helpful votes
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My dog is on multiple medications and allivet carries them all with great pricing and fast shipping!

Date of experience: July 30, 2019
New York
1 review
0 helpful votes
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Always get fast and efficient service from Allivet for my dog prescription. We have never had any issue with ordering or a shipment.

Date of experience: July 30, 2019
Germany
2 reviews
1 helpful vote
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Frustrating
July 27, 2019

It was like pulling teeth to place this order. I was replacing a credit card number, which I did, but then it would not progress to the next phase of ordering but wouldn't indicate the reason. After starting over, it indicated my credit card number was incorrect, which it was NOT. Finally, after a good deal of frustration, the order was placed.

Date of experience: July 26, 2019
Georgia
1 review
0 helpful votes
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Excellent service
July 27, 2019

I am very satisfied with Allivet services. The delivery of the order is always on time.The customer service is awesome. I failed to place my auto ship and my toy poodle was in need of the medication, Allivet shipped it to me next day delivery freeto me and my fur baby never missed a dose of medication. Thank you Allivet.

Date of experience: July 25, 2019
Egypt
3 reviews
1 helpful vote
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Wonderful
July 24, 2019

It's wonderful and very interested site I love it so much it's very easy to use. Wow it's amazing so I recommend it for every one

Date of experience: July 23, 2019
Texas
1 review
0 helpful votes
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Order Voided
July 23, 2019

Our vet didn't receive the request to approve meds. The folks at Allivet were very courteous in helping us resolve the matter. Thanks you.

Date of experience: July 22, 2019

From the business

Allivet pet pharmacy is a national online retailer of prescription pet medication, pet supplements, horse care products, and veterinary supplies for more than 20 years. Allivet carries a large selection pet products including, pet medications, vaccines and pet supplements for joint care, dental care and more. Allivet carries popular items such as Fronline Plus, Hartgard, Comfortis and Trifexis and also supplies hard to find medications at the lowest prices. You can find comfort in knowing that our pharmacy has been awarded the Vet-VIPPS certification of approval by upholding the highest pharmacy standards.


allivet.com
Founded in 1992
Hialeah, FL, United States