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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I am so happy that I can purchase good used books from you.
I think it was Bing that kept interrupting my order process. Not happy but I don't think it was your website that cause the problem.
Also not happy about the high shipping, $4.49 per book. When did that change. Can I choose media rate?
Alibris is my go-to website for great selection and good deals on used books. Thanks for being one way I can reduce my carbon footprint, and stay entertained at the same time!
Easy to traverse and a treasure trove of wonderful books! Thank you!
I love Alibris because they tan extensive inventory and are convenient to use.
I love Alibris for the ease of use and extensive inventory. I have often found items that have been unavailable elsewhere.
Why don't you ask me to rate the service once the books have safely arrived? So far, Alibris is super weird! Would a restaurant ask for a starred review 10 seconds after I made a reservation? Or a doctor asking for a rating 10 seconds after I made an appointment for two weeks hence? I'm already creeped out by the experience of ordering from Alibris! And also the condition notes seem very arbitrary…it will be interesting to compare, seller to seller.
Impressed it saved my payment info from last time.
It took a lot of tries to get my shipping and payment information entered. It kept telling me to enter a valid state so I had to retype and each time I corrected an error, it deleted the information I entered previously.
I'm always pleased with the speed and honest descriptions of items on this site.
I'm always pleased with the speed of searches and the availability of low-priced second hand CDs and books.
I'm a long-time alibris customer -- and have had mostly great results with my purchases!
Bought from Alibris before, their used books are always in conditions specified - reputable vender and I'll buy from Alibris again!
Very easy ordering platform; easy to find title I needed at a good price
Great prices for products now longer available most places :)
Excited to find these books for my art students at good prices Thankyou
Easy,with excellent instructions. Thank you for making it
So simple to follow.
Real humans respond promptly and intelligently to emails/messages. WOW! I love it!
I wanted to purchase two of the same book, very frustrating. Some people have friends that they wish gift a book.
You had just the book I was looking for and the ordering process was a breeze!
Good, but you need to include the title of book being purchased WITH the address and billing information.
Easy and fast. Had just what I was looking for and much cheaper than expected!
Everything is clear. I like the uncluttered aspect of your pages.
What I wanted was available at a fair price and the checkout process was easy and smooth
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members