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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,692
shipping
12,682
quality
12,676
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
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Please change old billing address of friend to ME:...
October 30, 2023
Updated review

Please change old billing address of friend to ME: my shipping address.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2023

Nice to see the item OUT of my e-mail cart (as it was...
April 15, 2022
Previous review

Nice to see the item OUT of my e-mail cart (as it was hidden by the tab return like an hour later! On same computer) of back to general and THEN before I selected to place in cart again (after 12 hours) it found, of to the payment account. Automatic sign-in.- - Joe

Date of experience: March 16, 2022
Alabama
1 review
0 helpful votes
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I have always enjoyed searching for books on your website because you have so many interesting and useful books to purchase.

Date of experience: September 30, 2023
New Jersey
1 review
0 helpful votes
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So far so good, but I have been having difficulties with recieving packages sent through the USPS.
Hopeful this package will get to me!

Date of experience: September 29, 2023
Indiana
1 review
0 helpful votes
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I've ordered for many years and always been happy with the books I have ordered. Thank you

Date of experience: September 29, 2023
Indiana
1 review
0 helpful votes
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Thank you so much for being so very welcome and the cost, I would love to make sure all our grand and great grandchildren have this Bible

Date of experience: September 29, 2023
Massachusetts
1 review
0 helpful votes
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Found the book, the price and condition was good and the order was placed in about 3 minutes. Awesome!

Date of experience: September 29, 2023
Florida
1 review
0 helpful votes
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Good descriptive info
September 29, 2023

Good descriptive info.
Site easy to navigate.
Selection good.

Date of experience: September 29, 2023
Arizona
1 review
0 helpful votes
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I always get a great book at a great price from Alibris...
September 29, 2023
Updated review

I always get a great book at a great price from Alibris books. I started using them shopping for engineering textbooks. I was able to save a ton of money compared to the bookstore. I also found they had paperback versions of most of my textbook saving me even more.

Date of experience: September 29, 2023

Always find a great deal at alibris!
February 15, 2023
Previous review

Always find a great deal at alibris!

Date of experience: February 15, 2023
New York
2 reviews
0 helpful votes
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I am so happy that I can purchase good used books from you.

Date of experience: September 29, 2023
Colorado
2 reviews
0 helpful votes
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I think it was Bing that kept interrupting my order...
October 29, 2023
Updated review

I think it was Bing that kept interrupting my order process. Not happy but I don't think it was your website that cause the problem.

Also not happy about the high shipping, $4.49 per book. When did that change. Can I choose media rate?

Date of experience: September 29, 2023

Alibris is my go-to website for great selection and...
January 1, 2023
Previous review

Alibris is my go-to website for great selection and good deals on used books. Thanks for being one way I can reduce my carbon footprint, and stay entertained at the same time!

Date of experience: January 1, 2023
South Carolina
1 review
0 helpful votes
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Easy to traverse and a treasure trove of wonderful books! Thank you!

Date of experience: September 29, 2023
Ohio
2 reviews
0 helpful votes
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I love Alibris because they tan extensive inventory...
September 29, 2023
Updated review

I love Alibris because they tan extensive inventory and are convenient to use.

Date of experience: September 28, 2023

I love Alibris for the ease of use and extensive inventory
September 18, 2023
Previous review

I love Alibris for the ease of use and extensive inventory. I have often found items that have been unavailable elsewhere.

Date of experience: September 18, 2023
New York
1 review
0 helpful votes
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Why don't you ask me to rate the service once the books have safely arrived? So far, Alibris is super weird! Would a restaurant ask for a starred review 10 seconds after I made a reservation? Or a doctor asking for a rating 10 seconds after I made an appointment for two weeks hence? I'm already creeped out by the experience of ordering from Alibris! And also the condition notes seem very arbitrary…it will be interesting to compare, seller to seller.

Date of experience: September 28, 2023
Texas
1 review
0 helpful votes
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Impressed it saved my payment info from last time
September 28, 2023
Updated review

Impressed it saved my payment info from last time.

Date of experience: September 28, 2023

It took a lot of tries to get my shipping and payment...
October 20, 2023
Previous review

It took a lot of tries to get my shipping and payment information entered. It kept telling me to enter a valid state so I had to retype and each time I corrected an error, it deleted the information I entered previously.

Date of experience: September 20, 2023
Connecticut
1 review
0 helpful votes
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I'm always pleased with the speed and honest descriptions...
September 28, 2023
Updated review

I'm always pleased with the speed and honest descriptions of items on this site.

Date of experience: September 28, 2023

I'm always pleased with the speed of searches and the...
August 1, 2023
Previous review

I'm always pleased with the speed of searches and the availability of low-priced second hand CDs and books.

Date of experience: July 31, 2023

I'm a long-time alibris customer
November 28, 2022
Previous review

I'm a long-time alibris customer -- and have had mostly great results with my purchases!

Date of experience: November 28, 2022
Minnesota
1 review
0 helpful votes
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Fast replies to questions...
September 28, 2023

Fast replies to questions... great customer service.

Date of experience: September 28, 2023
Connecticut
1 review
0 helpful votes
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Bought from Alibris before, their used books are always in conditions specified - reputable vender and I'll buy from Alibris again!

Date of experience: September 28, 2023
Iowa
1 review
0 helpful votes
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Very easy ordering platform; easy to find title I needed at a good price

Date of experience: September 28, 2023
Norway
1 review
0 helpful votes
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Great prices for products now longer available most places :)

Date of experience: September 28, 2023
Pennsylvania
2 reviews
0 helpful votes
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Excited to find these books for my art students at good prices Thankyou

Date of experience: September 27, 2023