Alibris
Questions & Answers

Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.

I ordered a used book from Alibris recently and honestly my experience was pretty good. The book arrived on time, packaging was decent, and the condition matched the description on the website. I was a little unsure before ordering because I saw mixed reviews online, but in my case everything went smoothly.

One thing I noticed is that delivery time can depend on the individual seller, so it’s better to check seller ratings before buying. Overall, I wouldn’t call it a scam — it looks like a legitimate marketplace for books and media. Just shop carefully like you would on any online marketplace.

It's a legit company, but they host a lot of resellers, some of whom might have terrible customer service.

They are a scam. Period. Despite what the alibis rep "Michael" posts on all the review sites. I suggest he spend more time responding to customer concerns.

They are a scam. They charged me $50 for shipping that cost them $10 and then pretended to not understand when I asked for a refund. Never, ever use them for anything.

They will not investigate issues. They will simply quote their return policy without any attempts to correct their actions. You might get lucky and walk away with a cheap book, or you might get scammed into buying a book without any content.

Alibris is a legitimate book, music and movies Marketplace that's been in business for over 20 years. We don't intentionally misrepresent any of our listings, but if you have an issue with something you receive you can always contact us at [email protected] so that we can investigate the issue.