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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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You advertised a promo code offer saying that I would get £3 off if my order totalled over £25. My order totalled £26.90, but when I tried to apply the promo code to receive my £3 reduction, I was informed that my order was not in fact over £25 and therefore I was not eligible for the promo code offer. I entered it twice but got the same answer each time. Fortunately I wanted the book anyway, but that kind of treatment - it felt close to a swindle - does leave a sour taste in the mouth. AW
Quick, user-friendly site, no nonsense approach. Got what I wanted too.
Easy. No need to create an account, which I appreciate – although the option to easily do so at the end of the ordering process was offered, which I also appreciate and on this occasion took advantage of. Thanks!
Always a pleasure ordering a book on Alibris. Excellent customer service.
Unable to input post code, numerals only available.
Very impressed with website and availability of books in other countries
Just love your company because I am able to send books to friends in the United Kingdom. Thank you for the best service!
Works well but the final shipping cost a little higher than the original estimate. Probably because of stupid Brexit!
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I have usually been able to find the books I require on Alibris, with dispatch executed quickly
Trying to put in UK postcode was a nightmare, it does not allow entry of letters and numbers, only numbers, which is not suitable for UK postcodes
Nice straightforward web page. Easy to navigate. Thanks
Used Alibris for many years without issue. Excellent service. Thank you.
My card didn't have enough money for the order. Instead i was told the details of my shipping adress and credit card weren't the same :(
PayPal checkout inexplicably did not work after selecting the option and I was obliged to pay by Credit Card.
Had to reorder due to an inventory fault with first supplier... fingers crossed!
Nice and simple. Good to find an alternative to amazon
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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