Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Alibris UK

Alibris UKReviews 9,210

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Alibris UK?
grey stargrey stargrey stargrey stargrey star

Alibris UK Reviews Summary

Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.

This summary is generated by AI, based on text from customer reviews

value
4
shipping
3
quality
3
This company does not typically respond to reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Eva L.
Unfollow Eva L.
Share Review
Report Review

I've liked it however when you press back it removes item from basket.

Date of experience: February 11, 2021
GB
1 review
0 helpful votes
Follow Martin J.
Unfollow Martin J.
Share Review
Report Review

Brilliant
February 11, 2021

Brilliant. I wish they would use paper packaging though (and not plastic)

Date of experience: February 11, 2021
GB
1 review
0 helpful votes
Follow Megan M.
Unfollow Megan M.
Share Review
Report Review

Very easy to browse listed books, prices were great and the checkout process was very easy.

Date of experience: February 10, 2021
GB
1 review
0 helpful votes
Follow Katherine Q.
Unfollow Katherine Q.
Share Review
Report Review

Easy to find books I wanted and to order them. Minus a star because no discount on shipping when buying multiple books from same supplier.

Date of experience: February 10, 2021
GB
1 review
0 helpful votes
Follow Eleanor R.
Unfollow Eleanor R.
Share Review
Report Review

Great experience except that the formatting doesn't always work on iPad...

Date of experience: February 9, 2021
GB
1 review
0 helpful votes
Follow James A.
Unfollow James A.
Share Review
Report Review

As a rule I only use Alibris especially for reference books on Palaeontology. First rate service

Date of experience: February 8, 2021
GB
1 review
0 helpful votes
Follow Audrey V.
Unfollow Audrey V.
Share Review
Report Review

Love Alibris which is obvious by the amount of purchases I have made

Date of experience: February 8, 2021
GB
1 review
0 helpful votes
Follow Megan R.
Unfollow Megan R.
Share Review
Report Review

Well-designed website specialising in books. Not Amazon.

Date of experience: February 8, 2021
GB
1 review
0 helpful votes
Follow Veronica D.
Unfollow Veronica D.
Share Review
Report Review

Great selection
February 7, 2021

Great selection - easy to choose and check out. Thanks

Date of experience: February 7, 2021
GB
1 review
0 helpful votes
Follow Robin W.
Unfollow Robin W.
Share Review
Report Review

.
February 7, 2021

.

Date of experience: February 7, 2021
GB
1 review
0 helpful votes
Follow Gaty F.
Unfollow Gaty F.
Share Review
Report Review

I have previously ordered 2 of these only to be cancelled for no reason?

Date of experience: February 7, 2021
GB
1 review
0 helpful votes
Follow Barbara D.
Unfollow Barbara D.
Share Review
Report Review

I find it hard to buy more than one book at a time.

Date of experience: February 7, 2021
GB
1 review
0 helpful votes
Follow M E.
Unfollow M E.
Share Review
Report Review

Love this website great for finding the books you like and love.

Date of experience: February 7, 2021
GB
1 review
0 helpful votes
Follow Geraldine F.
Unfollow Geraldine F.
Share Review
Report Review

I got what I was looking for with several choices on the book

Date of experience: February 7, 2021
GB
1 review
0 helpful votes
Follow kenneth F.
Unfollow kenneth F.
Share Review
Report Review

Anniversary
February 7, 2021

Easy excelent service very quick and prompt the flowers were amazing the wife loved them will definately use again thankyou.

Date of experience: February 7, 2021
NL
2 reviews
0 helpful votes
Follow H. S.
Unfollow H. S.
Share Review
Report Review

Excellent choice of specialized books and perfect service.

Date of experience: February 6, 2021
Belgium
1 review
0 helpful votes
Follow Roger Y.
Unfollow Roger Y.
Share Review
Report Review

Well, not too complicated ordering procedure and not too long delivering time

Date of experience: February 6, 2021
GB
1 review
0 helpful votes
Follow Carrie Y.
Unfollow Carrie Y.
Share Review
Report Review

Great to have found a book I have wanted & to be in Uk win win!

Date of experience: February 6, 2021
GB
1 review
0 helpful votes
Follow Stephanie U.
Unfollow Stephanie U.
Share Review
Report Review

Could we have a filter that allows us to select by bookshop, thus cutting shipping costs please.

Date of experience: February 6, 2021
GB
1 review
0 helpful votes
Follow Jacob T.
Unfollow Jacob T.
Share Review
Report Review

I wish Alibris showed the shipping cost from the very beginning-- a store that has a lower price but higher shipping might not end up being the best option. Also, I wish there was a way to combine shipping. It always feels like a ripoff when I have multiple shipping charges from the same seller.

Date of experience: February 6, 2021