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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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I put everything in my basket, then logged in and my basket was wiped empty. Wasted a lot of my time.
Having searched for a hard-to-find book for several weeks I finally found it on your store, which was easy to navigate, the guyest checkout was simple and efficient, and the shipping prices were fair.
Excellent as always, though I see shipping costs more, so it would be useful if Alibris could provide a list of sellers that offer discounts for multiple orders.
No PayPal payment option. This was previously offered. Also, updating address details was somewhat laboured on the site options.
I have always been satisfied with the service and quality. Many thanks.
Having a PayPal option would make shopping easier and more secure
Very straightforward process. Easy to use site. Very intuitive.
It would be good to have similar or associated books advertised underneath - "you might also like"
No indication to "Continue Shopping" when order placed. Had to go back to author. I chose Alibris because I've bought books from them before without problems
Simple and straightforward. Even changing details was simple. You also appear to have had the best price.
Website quite easy to navigate but don't seem to be able to go back a page to alter text.
Very straightforward process. Although not having a sense of the shipping cost until the end of the checkout is unfortunate as it can be significant
Bought lots books over the years on Alibris. This is the place to find the reads you want and to support small bookstores with their business.
It's the first time, I'll wait to see if everything goes well
So far, I have always received a great service from alibris. Highly recommended.
First time so unable to accurately rate experience at present
Finally & easily found out-of-print book at a reasonable price, thank you.
Even in the the browser on the phone a pleasure to use.
User friendly website and has the one I was looking for!
Useful source of, sometimes, obscure books. Delivery is normally efficient and quality of books has always been as described.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members