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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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Despite the delay caused by COVID-19, the seller did everything possible to expedite the process, for which I am very grateful. The product corresponds to the description. I recommend it!
The product was a describe,
Good customer service,
Came out in only one week,
((Over all)) good experience,
I will buy again from them!
My order was placed right as the Covid-19 pandemic situation was becoming more widely known, and it's understandable that my order took longer than expected. However, the personnel were professional, and updated me as more information became available. My product arrived yesterday, exactly as promised, and quality is better than I expected. I will definitely order from alibaba again.
Very nice item, it works well. I had recommend this item to my friends. Very good service of the suppliers.
I like the site and the ease of use. First time using Ali. Used to used aliexpress. Now after ordering here for the first time it is building up my confidence.
I just tested order this item.
This Laser light is easy operation function & good quality.
I like this item.
It is indeed a good alternative to buy through Alibaba. I feel much more comfortable and safe the buying directly.
I had a good experience and no reason not to use it in the future instead of going directly to the supplier.
Very good service of the suppliers, products are also of good quality and the pricing is also good! Thank you very much.
Both GW 90 drones have bad video jelly effect. One drones camera sticks bad workmanship.
I'm hopping Global Drone makes better Drones.
If only one drone had bad video I would say ok, but both have the same issues.If I could get my money back and order better ones I would.
There are many good suppliers and factories and much more. Highly recommended and will definitely buy again.
Just make sure you check the seller profile thoroughly and if they support Alibaba Insurance protection then you are good to go. Also check their rating and time they have been on Alibaba.
Alibaba Buyers protection saves you from any several risks including product quality, on time delivery etc. You get your amount refunded for selected reasons. I think it really put my mind at ease when i knew my order payment is protected.
Find your need and make money. Alibaba is one of the best wholesale. I have great experiences will keep shopping.
The product quality is very good and the delivery is timely. Communication with the supplier was excellent, there were no misunderstandings.
I like this app it good
Order faster and shipping fast.
Services very nice.
All the best. I'm very very love it.
"Fantastic service. Item is of great quality! Quick delivery. The packaging was immensely wonderful. Item was of great quality."
Good quality hair. I order and it was fast delivery and the hair is a good quality. I have order more hair from this company.
Loa pedidos de muestra se deverian de agilizar dado que cuando te dicen la fecha de entrega ya no hay tiempo
Para hacer el pedido final
I like to stay informed about the status of my orders, and that's exactly what you did "keep me informed" through the whole process. Inspection of my product was done nicely, I appreciate the service you provided, very affordable and fair. Thank you.
I was pleasantly surprised by the difference between Alibaba vs Aliexpress. So much easier to communicate and get the information and products on a timely basis via Alibaba.
Great seller, very professional. I will repeat with them. The skate has arrived home in just 3 days and in perfect condition.
The skate is robust, 0 gaps and very comfortable and powerful, the brakes work wonderfully, I think performance / price, it has no rival
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

