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Agoda

2.5

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Agoda Reviews Summary

Agoda has a rating of 2.5 stars from 4,448 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 16th among Hotels sites.

service
802
value
764
shipping
349
returns
464
quality
660

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GB
1 review
0 helpful votes
Follow Fabrice P.
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I keep browsing other website for my trips to Singapore and Malaysia, don't know why because I always go back to Agoda. They offer the best deal all across Asia, the website is clear, easy to use and you get all you need to know about the hotel.

Date of experience: March 10, 2016
Cambodia
1 review
0 helpful votes
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Amazing
March 11, 2016

From my cell phone I just walked through the simple process outlined and booked a luxury resort in Bali for less than half the price of the resort rate! Love this site!

Date of experience: March 10, 2016
Indonesia
1 review
0 helpful votes
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Never been easier
March 11, 2016

My reservation is always very smooth. Thanks Agoda!

Date of experience: March 10, 2016
BN
1 review
0 helpful votes
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Value for money, best place for foods and safe parking allocation

Date of experience: March 10, 2016
Singapore
1 review
0 helpful votes
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Friendly & helpful Customer Service -Call them to infm that i hv accidently booked hotel without sign-in to my Agoda member & the staff hv suggest that they will cancel my booking without any additional cost.

Date of experience: March 10, 2016
Philippines
1 review
0 helpful votes
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Excellent Service
March 11, 2016

I like Agoda and recommends them to my family and friends for our / their accommodation needs because we get the best deals online. It's also very efficient, convenient and easy. One thing I like about them is the flexibility. You can always pay at a later time and will not cancel your bookings unlike other websites.

Date of experience: March 10, 2016
India
1 review
0 helpful votes
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Agoda reward points program is quite nice and my husband loves its interface because it is easy and clear. He suggests everybody to book hotels through it.

Date of experience: March 10, 2016
France
1 review
0 helpful votes
Follow Caroline B.
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Easy and clear.
March 11, 2016

When i travelling around Asia, i always use Agoda website. It's clear and easy to used.

Date of experience: March 10, 2016
Australia
1 review
0 helpful votes
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Agoda is easy to use, the search criteria is great and the booking process was simple, with great benefits such as free cancellation and date changes at no cost.

Date of experience: March 9, 2016
Australia
1 review
0 helpful votes
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Easy
March 11, 2016

Simple to use. Quick and effective. Able to pay with Amex which can sometimes be a problem. Excellent choice of hotels and prices seem fair.

Date of experience: March 9, 2016
Singapore
1 review
0 helpful votes
Follow Kairin S.
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It is hassle free to make the booking. If only the login to access my member profile is easier and more straightforward.

Date of experience: March 9, 2016
Oregon
1 review
0 helpful votes
Follow Jim T.
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Very helpful and user friendly website for booking Asian properties. Efficient and safe handling of credit card charges too.

Date of experience: March 9, 2016
Malaysia
3 reviews
0 helpful votes
Follow Fintan O.
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I have found that the website is very easy to use, it's customer-friendly. Book hotels take such a short time especially when I log in to my account and all my details are filled in immediately.
Thank you.

Date of experience: March 9, 2016
California
2 reviews
0 helpful votes
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Highly recommended!
March 9, 2016

Booking with agoda is fast, easy, and reliable. It's as easy as 1-2-3.

Date of experience: March 9, 2016
Philippines
1 review
0 helpful votes
Follow Leo C.
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Agoda really help us decide where to go this Summer 2016.

Date of experience: March 9, 2016
Singapore
1 review
0 helpful votes
Follow Liu Y.
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Easy and fast to find the hotel which fits my needs

Date of experience: March 9, 2016
Malaysia
1 review
0 helpful votes
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Reliable
March 9, 2016

Most of my hotel bookings, either local or international have been through Agoda. Very convenient and RELIABLE.

Date of experience: March 9, 2016
Australia
1 review
0 helpful votes
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The booking process is well done. The site might look a bit austere however very efficient and good prices. As good as expedia in terms of savings.

Date of experience: March 9, 2016
India
1 review
0 helpful votes
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Convenient
March 9, 2016

Very easy, clearly defined options; so you can make a choice as per your pocket and pleasure quotient.

Date of experience: March 9, 2016
Australia
1 review
0 helpful votes
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Easy booking
March 9, 2016

Very easy to find the best quality hotel at the best price
Agoda very cheap compared to going direct to the hotel

Date of experience: March 9, 2016