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Agoda

2.5

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Agoda Reviews Summary

Agoda has a rating of 2.5 stars from 4,448 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 16th among Hotels sites.

service
802
value
764
shipping
349
returns
464
quality
660

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California
1 review
0 helpful votes
Follow Ken B.
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As a member of Agoda, just saved 6% on booking of The Southbridge Hotel in Singapore over best rate I could find elsewhere, and it only took a couple minutes. I always check the competition but invariably book with Agoda when traveling in Asia. First class operation.

Date of experience: March 21, 2016
Malaysia
1 review
0 helpful votes
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Your service surpassed even the reception at the hotel - this is one of those time I rather deal with a phone gadget than come face to face trying to extend my stay for another day - no emotion involve and I could easily get this done in 2 minutes tops - GO for AGODA

Date of experience: March 21, 2016
Philippines
1 review
0 helpful votes
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Excellent assistance
March 23, 2016

Agoda facilitates booking at the most efficient time. For many years, Agoda has always been reliable and dependable

Date of experience: March 21, 2016
South Carolina
1 review
0 helpful votes
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Real easy
March 22, 2016

Only problem so many to choose from which is a great thing, so took a while to figure out which one wanted.

Date of experience: March 21, 2016
GB
1 review
0 helpful votes
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Brilliant!
March 22, 2016

After many many hours of trawling sites - found a truly superb offer for my hotel choice with a total cost of less than any other site even after discounts were applied. Quick and painless!

Date of experience: March 21, 2016
Malaysia
1 review
0 helpful votes
Follow Jason L.
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When I was making the payments, the payment page will suddenly goes error

Date of experience: March 17, 2016
Singapore
1 review
0 helpful votes
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Agoda could make room bookings more pleasant by putting a description of all the bedroom photos shown. Sometimes, the standard room and deluxe look the same from the photos posted. In this way, we know exactly what we are getting. Also, very important is description of facility; I had an experience where the all hotel rooms do not have a small refrigerator; I would expect all 3-star hotels and above should have a small refrigerator. If there's no refrigerator in the room, it MUST be highlighted on the facility listing.

Date of experience: March 11, 2016
Bahrain
1 review
0 helpful votes
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The best
March 11, 2016

No doubt the best website and i will never ever use any other website. It has the best insider deals and discounts. I been a member for a while and i am very satisfied. Thank you Agoda

Date of experience: March 11, 2016
India
1 review
0 helpful votes
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Hassle free booking
March 11, 2016

With Agoda.com 's easy cancellation and payment policies it becomes much easier to pre plan your vacation as you pay later and no cancellation charges are charged unto a particular date. Thanks to Agoda, booking is much user friendly.

Date of experience: March 11, 2016
Australia
2 reviews
0 helpful votes
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Airport Convenience.
March 11, 2016

Quick search, found a room, happy with price, important to have a restaurant on-site due to late arrival and early departure. Not needing it until end of April... will let you know what we think.

Date of experience: March 11, 2016
Malaysia
2 reviews
0 helpful votes
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Efficient Fast &Easy
March 11, 2016

A simple to use hotel booking site who still appear to offer the best deals on cheap prices for luxury hotels

Date of experience: March 11, 2016
Philippines
1 review
0 helpful votes
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Hotel canvassing
March 11, 2016

Agoda gives great hotel choices and updates you on discounts.

Date of experience: March 11, 2016
Philippines
1 review
0 helpful votes
Follow Weng C.
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Cancellation process was easy, no hassle and really Free!

Date of experience: March 11, 2016
Australia
1 review
0 helpful votes
Follow Cate B.
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Booking with and using Agoda is so easy.
I have used this site many times and trust their filtering and appreciate their accommodation suggestions and options.
I will continue to book online with this process as I have yet to be disappointed with any of the businesses with whom I have booked or had any issues following my use of this website.
When you're on a good thing stick to it!

Date of experience: March 10, 2016
India
1 review
0 helpful votes
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SUPERB :)
March 11, 2016

Easy to book, cancel, pay later options without any hassle. Superb :)

Date of experience: March 10, 2016
Malaysia
1 review
0 helpful votes
Follow Sashi R.
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Have been using for years... Good best to get great deals. Fast and accurate, but the points expires very fast.

Date of experience: March 10, 2016
Australia
1 review
0 helpful votes
Follow Kathryn H.
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Very easy booking
March 11, 2016

Booking was easy and quick and I would book this hotel again.

Date of experience: March 10, 2016
Singapore
1 review
0 helpful votes
Follow Chay Y.
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Quick and easy.
With offers for upgrade to better room too.

Date of experience: March 10, 2016
Florida
2 reviews
0 helpful votes
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Very Easy Very Fast
March 11, 2016

Have used Orbitz and Kayak was pleasantly surprised to find an easier site to navigate with deals that rival other major search engines. Plan to use them in the future!

Date of experience: March 10, 2016
TW
1 review
0 helpful votes
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I delight to recommend the friends to this web-side for hotel booking service in the near future. Easy and very effective

Date of experience: March 10, 2016