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Agoda Reviews Summary
Agoda has a rating of 2.4 stars from 4,449 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 16th among Hotels sites.
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I find this site very efficient and have booked hotel accommodation for years using them.
Agoda.com has been and still really helpful for everyone in this entire world on searching for accommodation globally. Whenever you purchase your room in any hotel, you will get point (Agoda Rewards) out from it. Which i think, it is really WORTH IT! I mean it! You just only have to sign up as a member but that's not a big deal?! The Agoda rewards point is the point you can redeem on purchasing your room in the future.
Agoda is the best - I love their points system, and I am yet to find a cheaper rate anywhere else. Top stuff!
I will always use this site now.
I was looking for a special 5* Hotel deal in London and they came up with a fantastic price.
Booking was then very easy.
This has been my 3rd booking through AGODA the website is simple, easy to navigate and ituitive. The booking choices are multiple with very good optional information through reading the reviews. Best of all the site presents good deals up front. I will return to the site again.
Arif Toor M, D,
I confused myself and booked the wrong dates for a hotel. After a minor freak out thinking i would loose my money I simply went into manage my booking and requested the date change in the self manage bit and minutes later I got confirmation that all was good. This saved me a lot of worry and anxt.
Agoda displays clearly the room type and room info etc very clearly. Easy to use and understand and has insider deals too which are very good
Agoda bookings has never let us down anywhere in the world!
Linked to this site via Trivago while looking for an overnight stay at Kansai International Airport. Got my room reserved at the best available price! No problems during booking.
The site was very easy to use and prompt to get my booking completed. I will use again
Very simple hotel with few amenities. They do have good satellite TV and fast WI-FI. Breakfast is pretty lame, but it's included in room price. Friendly and helpful staff, but a few employees are not bilingual. If you are travelling with an Isaan wife, girlfriend, husband or whatever blows your skirt up, it shouldn't be a problem. It is only a short walk (less than a half mile/ km) to the Thai Consulate and Embassy and a 200 Baht TukTuk ride to the riverfront, so you don't have the noise and crime that backpacker hotels seem to attract.
YOU CANNOT TALK TO A PERSON.
YOU LEAVE ALL THE INFORMATION.
IT SENDS YOU STRAIGHT TO VOICE MAIL.
I EMAILED CUSTOMER SUPPORT 3 TIMES.
NO ONES EVER CONTACT YOU BACK.
STILL WAITING FOR REFUND.
STAY AWAY NO CUSTOMER SERVICE. AT ALL.
WATCH THE STAR RATING ON THE HOTELS.
THEY SAID THE HOTEL WAS A 3 STAR.
I LOOKED AT OTHER SITES.
1 STAR SO I CANCELED BOOKING.
DIRTY THEY NEVER CLEAN ROOMS.NO HOUSE KEEPING. BROKEN ITEM ALL OVER THE ROOM. BAD REVIEWS GO ON AND ON.
Really helpful system with best insider deal given. Keep it up agoda
I supposed to go on trip & all my hotel bookings booked with Agoda when all of a sudden my Doctor called me due to my report stated I got breast cancer & need to go on urgent operation. I called Agoda to cancel my bookings although it was written there is no reimbursement for not showing up due to hotel policy. To my suprised, Agoda Management willing to absorb and return me the payment in showing their goodwill and help me eased my burden in a difficult situation. Isn't that amazing for an online business that fill with good heart people who works in? Thank you very much, Agoda. The refund is not a big amount but your goodwill gesture really touched my heart..
I found best price at agoda and the booking experience was amazing.
I like to see Agoda deals and book my hotels anytime but I request to increase the availability of start hotels also
I have been using Agoda for a number of years now and I have never been disappointed. The rates are always extremely competitive and I am constantly updated on deals. Using the booking system is easy and secure.
Excellent site, so much choice that I would suggest a filter for "cost per night" or a jump to a particular page, rather than "next page, next page".
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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