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Agoda Reviews Summary
Agoda has a rating of 2.5 stars from 4,448 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 16th among Hotels sites.
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It is a nice website, help me finding hotel, but tricky.
The website is tricky. The offers is tricky, example: the upgrade offer after the payment.
It really try very hard to get me believe that I get a good deal. Which make me curious... is it really that good?
Sometimes the offer also error. I got a page contained a hotel that 'originally' priced IDR 19 million (which is unbelievably hoax, or bug) discounted to around IDR 1 million.
With over 20 bookings through Agoda in past 4 years I have no problem with this company at all. Sometimes the hotels are not quite as good as advertised but those were the exception.
Navigating on Agoda.com is really easy and the offers are always great. Highly recommended website.
I had to extend my stay at Kensington Close Hotel in London and couldn't do so at the hotel as the reservation department there only works from 9 AM onwards and I was always busy at work. I then called agoda and they were helping me out to extend my stay by talking directly to the hotel whilst I was waiting on the call. However, as there were no rooms available that matches my current room type, they couldn't extend me at the same rate and I was told to book other room types in agoda, which I then immediately do. It was super quick and now I am able to extend my stay.
You choose your budget and check the hotel reviews to make informed decision on which place to stay. The Insider Deals are a great saving and the agora points reward you for continuing to book thru Agoda. Love it :)
When we look for budget hotel, the booked hotel sometimes gave us a underrated room in their hotel for budget booking from Agoda booking, for example some 4 stars with budget price in India.
We enjoy our travelling using your service of accommodation bookings. Thanks!
With so many varieties online, Agoda simplified my choices... quick, fast, and easy click!
Try booking at agoda, its so easy, fast and convenient... will definitely book again here...
Agoda has great search options and is really easy to use. Payment was even easier. Would defenitely recommend.
We recently used Agoda to book a hotel and when the hotel did not meet the requirements of our booking, Agoda stood behind their website and reimbursed us for our loss. Dealings with the hotel were more than disappointing, but dealings with Agoda were amazing. They were available, helpful and supportive. Whenever I can, I only use Agoda to book accomodation, they are truely amazing.
I had been using Agoda for many years now to book my hotels around the world. Agoda is the best, Their price are always cheaper and with even better with reward points and no hidden charges. Conditions are all good and bookings are quick and easy. Compare Agoda with others you will find that Agoda is the best.
Due to an unexpected illness I needed to adjust some bookings
Agoda staff were amazing and very supportive
Restored my faith in online booking!
OMG! I booked for the wrong dates! However AGODA customer serviced helped me and save me from paying that extra cost! I am soo happy!
Been using AGODA for about 2 years or so...
Its the only website that i refer to!
Good service. Good environment. My family like it very much..
Agoda provides less price than accor club I own. I didn't believe how Agoda can give cheaper price than accor club I own. But, it's real!
Easy, user friendly, and great prices at your fingertips in an instant!
I've used Agoda for about 10 years now. They offer great deals all around Asia. The online reservation process is very easy and very rapid. I've never had an issue with any of my reservations over the years. I have recommended it to countless friends and even to travel agents for them to use!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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