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Agoda

2.5

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Agoda Reviews Summary

Agoda has a rating of 2.5 stars from 4,448 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 15th among Hotels sites.

service
801
value
763
shipping
349
returns
464
quality
660

We monitor reviews for authenticity

Thailand
2 reviews
1 helpful vote
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Best prices ever
July 14, 2015

If your travelling to Thailand this is the best way to book a hotel I booked for a week liked the hotel that much got back online and booked again I was that impressed I booked another room in the same hotel

Date of experience: July 14, 2015
Pennsylvania
1 review
0 helpful votes
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Love this site always have great deals no hidden or unauthorized charges like many other sites bookings are always correct and simple to cancel or change my booking! One dislike 24/7 support is mainly just a voicemail service

Date of experience: July 14, 2015
Australia
1 review
0 helpful votes
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Have been struggling to find hotels in Paris - there are thousands but many seem, ordinary. The search process has been slow and frustrating, but got onto old mate Agoda's site, and through the clear map found what we want, where we want it, and grabbed it at sensational price. Happy little travelers Agoda!

Date of experience: July 14, 2015
Australia
1 review
0 helpful votes
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Fast, easy, reliable, and best price available. Points redemption is also excellent.

Date of experience: July 13, 2015
India
1 review
0 helpful votes
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Best Rates
July 14, 2015

The site always has the most accurate reviews and details about each room with plenty of pics.
I love using agoda for my travel bookings.

Date of experience: July 13, 2015
California
1 review
0 helpful votes
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Horrible
July 8, 2015

This site is HORRIBLE. They cancelled our reservation without notice. We spoke to a rep before completing our reservation and he told us everything was fine, no other info was needed and the charge was posted on our card. Then 2 days before our trip we get an email saying our reservation had been cancelled. We called the wedsite, and there was nothing they could do for us.

Date of experience: July 8, 2015
Thailand
1 review
0 helpful votes
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Excellent
July 1, 2015

Easy to book the hotel with good information as well as Agoda call center provide me a very best solution.

Date of experience: June 30, 2015
California
1 review
0 helpful votes
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I've been using Agoda for years and it's one of the greatest websites for booking hotels all around the world. They always have the cheapest rates available in comparison to other sites I've used before.

Date of experience: June 30, 2015
California
1 review
0 helpful votes
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Website is great--very easy to use. -Now let's see what happens when I actually get to Malaysia

Date of experience: June 30, 2015
GB
1 review
0 helpful votes
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Mr Sharma
July 1, 2015

I have been using agoda for last 3 years, always get best rates and choices of hotels

Date of experience: June 30, 2015
Ireland
1 review
0 helpful votes
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Agoda has a very bright and clearly presented site. It is very simple and easy to use and offers a varied choice of hotels for all individuals with different tastes and interests. They have negotiated good rates with suppliers which is a great bonus to users.

Ireland

Date of experience: June 30, 2015
Australia
1 review
0 helpful votes
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Tune hotel great
July 1, 2015

Ecxellent service, safe and clean. Value for money. Never had a problem during my stay. I will recommend this hotel to everyone.

Date of experience: June 30, 2015
Malaysia
1 review
0 helpful votes
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Reliable and efficient service where by every weekend have hotels for weekend stay.& fast booking.

Date of experience: June 30, 2015
Malaysia
1 review
0 helpful votes
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Request
June 30, 2015

Dear agoda
Good day.

I had done my confirmation booking at mines wellness hotel from 28-29 juyl 2015.
I would like to continue my stay until 31st july at the same hotel.
Please help me to confirm another 2 dyas at the same hotel because convinient for me to go for my examiination sri kembangan.

My ID no -*******.
Thank you

Amarjeet
Agoda fan/member

Date of experience: June 30, 2015
GB
1 review
0 helpful votes
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Easy easy
June 30, 2015

In the words of Big Daddy (wrestling fans will know) it was easy easy! To make a booking on Agoda

Date of experience: June 30, 2015
Australia
1 review
0 helpful votes
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Fantastic
June 30, 2015

I have used this company for two years or more local and International hotels. I have always been totally satisfied that on arrival all is in order and smooth booking in, its always so easy.

Date of experience: June 30, 2015
Singapore
1 review
0 helpful votes
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Been using Agoda for 5 years, never give me any kind of problem, no hassle nor headache. Will only be using Agoda for hotel booking.

Date of experience: June 30, 2015
Malaysia
1 review
0 helpful votes
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Fantastic deals
June 30, 2015

Agoda provides fantastic deals on hotel as compared to others.

Date of experience: June 30, 2015
Australia
1 review
0 helpful votes
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Always offers a fair review and accommodation costing which is highly comparable with competition.

Date of experience: June 29, 2015
Indonesia
1 review
0 helpful votes
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It's fast, easy, very informative and no fuss.
They have a thorough database of accommodations, very competitive rates and highly accurate information.
It made booking for hotels real easy and the choices were bountiful!
This site has been my go-to when i need to book for hotels worldwide.

Date of experience: June 24, 2015