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1A Auto Reviews Summary
1A Auto has a rating of 2.2 stars from 506 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1A Auto most frequently mention customer service, return shipping and wrong parts. 1A Auto ranks 693rd among Auto Parts sites.
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I got all my heater parts for my 2000 f 150 at a great price and they fit perfectly. Very pleased
Glad to hear it Malcolm! If any issues do arise, please reach out and we will promptly remedy the situation.
I replaced the driver side interior door handle of my Toyota Tundra using 1A Auto. Followed their video. Very complete and easy to follow. Purchased the replacement part from 1A Auto. Good price, shpiping and quick delivery. The repair was painless and saved a chunk of money. Will definitely use 1A Auto in the future. Would not have attempted without their video.
That makes me happy to hear Steve! Through our videos, we hope to empower our customers to forego the needlessly exorbitant dealerships and shops in favor of repairing your own vehicle. We have other 8,000 of them, so that should be enough to keep you busy!
Good parts for my Chrysler. A website I know that I can trust. Shipping is free and quick.
Rachel, that is probably the greatest compliment that you can give us; with all of our customers, we strive to gain and retain trust. Thank you for continued support and we look forward to assisting you with all of your future repairs.
Always free shipping and parts are always right good job 1A
Thank you Robert! We appreciate your business and continued support of our company!
Excellent service Excellent product! Items were sent and received in a timely manner!
Glad to hear it Tom! If an order is placed with us prior to 2pm EST, we provide same-day shipping--for free no less!
Great parts. It fit well. Good Customer Services. Fast Shipping. How to video instructions is very helpful. Satisfied and highly recommended. Thanks!
Thank you for your review John! You hit all the major points for what we try to provide with every 1A Auto experience. We look forward to assisting you with your next purchase from us.
I was able to find affordable car insurance with a bad accident history!
1-A Auto stands behind they're products.
I recently had a delivery sent to me a little busted up. I sent 1-A-Auto a email about the problem and they sent replacement parts no questions asked.
I know it probably wasn't their fault but they stood behind they're products and they had my back
Francis, I loved the way you phrased that: 1A Auto had your back. And of course we would; you supported us through the purchase of our products, and it is our job to provide a satisfactory customer service experience to you in return. Thank you for your review and we look forward to assisting you with your future car repairs.
Excellent experience, product arrived on time and fit perfectly
I am happy to hear that Kevin! At 1A Auto, we understand that people can rarely afford to go too long with their vehicles out of commission. We look forward to assisting you with your future car repairs.
Great O/U, did the Research and it seems like it would be a nice piece for the field for small game!
Hi Mickey! Thank you so much for your review and we look forward to assisting you with your future car repairs.
I'm a repeat customer. Tried a different supplier, regretted it. 1A Auto parts fit. For the money, you can't beat the quality. Shipping is scary fast. I hate working on cars. These parts mean I have to hate it less often!
Paul, thank you so much for your kind words. Ironically, I am happy you purchased from another supplier, because it does emphasize that 1A's quality tested products with competitive prices cannot be beaten. Thank you for your review and we look forward to assisting you with your future repairs.
Arrived fast and perfectly priced. I have used 1a auto in the past, very happy with they way they conduct business
We are glad to hear it Adrian! Our customers are our top priority. We look forward to assisting you with your future car repairs!
Very good indeed! I will be reordering more parts in the future!
Thank you Barry! We are looking forward to it.
With high fuel trims at idle and freeway speeds, I replaced the MAF to fix my problem. BMW 325i runs great now, and fuel trims are now low, and no more P0171 and P0174 codes after reset.
Hi Ralph! I am glad to hear that we were able to assist you! We do have do-it-yourself videos on the BMW 325i, so please make sure to check them out!
Happy with everything I've got from 1aauto done order a fuel pump and oxygen sensor and haven't been let down yet
Hi Chase! And we guarantee our best effort not to let you down. All of our parts are quality tested with a history of longevity. Thank you for your review and we look forward to assisting you with all of your future car repairs.
Quiet running high quality front hubs. Easy install and great fit.
That is wonderful to hear! Thank you for your review and we look forward to assisting you with all of your future car repairs.
I always love ordering parts from you guy's they show up on time, and fit right. And your prices are usually lowest or at least competitive. That's why when someone in my Facebook groups asks about where to get parts I always suggest 1Aauto.com first!
Bill thank you so much for your kind words and for being a proud ambassador of the 1A Auto name! Customers like you are our lifeblood; we look forward to assisting you with all of your future car repairs.
The phone people, videos, and competitive pricing as well as a great return policy makes this a great place to do business.
We cannot argue with you there Randall! Everything we consider implementing with us asking, "will this make the customer's experience more favorable or less favorable?" We look forward to assisting you with all of your future car repairs.
From the business
1A Auto empowers people to fix their own cars & save hundreds! Quality Auto Parts. Thousands of How-to Videos. USA Customer Support. Fast & Free Shipping.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Vicki, we are appreciate of you for buying from us! We look forward to assisting you with all your future purchases--you wont regret it.