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1A Auto Reviews Summary
1A Auto has a rating of 2.2 stars from 506 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1A Auto most frequently mention customer service, return shipping and wrong parts. 1A Auto ranks 693rd among Auto Parts sites.
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Everything was great. The video was fine. Only two things to consider. One is delivery time. Two weeks was a little long to wait while having an open window. Also the mounting hard was not exact. Still had to go to the local auto store for bolts.
Had to return first one due to missing the memory option when ordering. Then I had to pay shipping to send it back. Ordered again and everything was fine.
We are glad to hear that everything was solved Leonard! Thank you for your review
Great price and fast service. Was just as described and fit. Good quality.
We are glad to hear it Ken! Thank you for your review and we look forward to assisting you with your next repair.
Fast shipping and quality products as usual. I always have good experience with 1A Auto Parts
I am glad to hear that Bob. And if any issues do ever arise, please make sure to reach out and we will promptly rectify the issue!
Devise was advertised. Perfect fit, good price.
Installation instructions were very good.
Thank you for your kind words Don!
Good price. Fast delivery. Good price. Fast delivery. Good price.
I will keep the chain going for you Jefferey: "Fast Delivery." There is not much more that you can ask for as a customer, but I would be remised if I did not mention that our parts are also quality! Thank you for your support and we look forward to assisting you with your future purchase.
My old regulator snapped in pieces, so I ordered a replacement from 1A Auto Parts. The new on works great. It took a little longer than expected to arrive because of the holiday season, but very happy with the transaction over all... Thanks!
The How To videos are pretty good too. I did have a hard time getting the arm rest removed and the little s=tabs snapped, but I was able to firmly reattach it with RTV.
Glad to hear it Ken! And if any issues do ever arise, please make sure to reach out to us right away--the customer's service experience is paramount at 1A Auto.
Great. Place to buy all auto parts blazing fast shipping. Always take care of any problems.
The website is easy to use and the products sold are first class. The instructional videos you have are incredible. The videos are very informative.
Thank you Richard! We love to hear about customers foregoing the expensive mechanics/dealerships in favor of replacing their own parts. We have nearly 8,000 of them, so that should keep you busy!
Drop in assembly Quick and easy perfect replacement part, worst thing is dropping the fuel tank ( no fault of the part) fast shipping would recommend to anyone that needs parts! No trouble go exactly what I ordered fit perfect! Thanks 1A your name fits your service #1
Thank you for your kind words Bob! Since our inception in 1999, we have prided ourselves on providing our customers quality auto parts, at a competitive rate, in a timely manner. We look forward to assisting you with your next repair!
Thank you for your review Matt! I am glad to hear that you are taking advantage of our numerous Do-It-Yourself videos!
Needed new door handles for my '01 Ranger. The part on 1A Auto were metal (not plastic), priced better than other less quality parts and shipped fast.
We are glad to hear it Marc! We pride ourselves on providing quality auto parts at a competitive rate. We look forward to assisting you with your next repair!
Had little trouble with the installation, and have had the bezels in place for several months now with no issues. They look great and are a step above in quality compared to what I had originally tried from Amazon.
Thank you for your review Gordon! We try to emphasize that not all parts are created equal--especially when it comes to products that directly impact our safety. Thank you for giving us a shot and we look forward to assisting you with all of your future car repairs!
I got the part I ordered. Unfortunately, I ordered the right side but needed the left. I called them and got the correct part without any problems at all. I would highly recommend them for any parts needed and when I need something again, I will definitely go to them.
Ralph, thank you for your kind words. I am glad to hear that we were able to assist you with that mix-up. At 1A Auto, we do our best to make your business experience as simple as possible. We look forward to assisting you with your future car repair!
Just keeping it short. Ordered on Sunday and had it Tues. No extra charge. Product is good quality and saved me a ton. Will order from them again!
Glad to hear it Michael! And you are correct: There is no extra charge for same-day shipping! We look forward to assisting you with your next purchase.
One of best parts house with high Quality service I will continue to buy parts as needed
That is wonderful to hear Terry! And please check out one of our nearly 8 thousand youtube videos showing customers how to replace the parts that we sell!
We like to think so too Tony :). Thank you for your business and we look forward to assisting you with your next car repair.
Part arrived quick. Direct replacement of oem. Same quality as oem. Very satisfied.
We are glad to hear it Mike! We look forward to assisting you with all of your future repairs.
The online description and photos ensure I always get what I am ordering. When looking for a single part, I always check for a whole set. Most times the set isn't that much more. Just rebuilt the whole front suspension on my 04 Ram Hemi for less than 150$. Their shipping record is awesome also. Thanks 1A Auto.
And thank you Clark for being a valued customer! No better way to save some money than becoming a Do-It-Yourselfer!
From the business
1A Auto empowers people to fix their own cars & save hundreds! Quality Auto Parts. Thousands of How-to Videos. USA Customer Support. Fast & Free Shipping.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review David! At 1A Auto, we understand that most people cannot afford to go too long waiting for a car part to arrive--cars are our livelihood. We look forward to assisting you with your future car repair.