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1A Auto has a rating of 2.2 stars from 506 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with 1A Auto most frequently mention customer service, return shipping and wrong parts. 1A Auto ranks 693rd among Auto Parts sites.
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My husband was very pleased with the exceptionally good quality of the floor mats I bought him for his car.
Parts fit like oem, great price, fast shipping overall good experience
Thank you Scott! We are happy to hear that we were able to assist you and look forward to helping you with your next car repair!
Parts fit great and great service. Great people to deal with. Thanks
Thank you Stanley! And you are the best kind of customer! Thank you for your endorsement and we look forward to assisting you with your next purchase.
The description was accurate, the fit was perfect and the installation video was adequate.
All 3 things I love to hear Michael! If your customer service experience is ever suboptimal, please do reach out right away so that we can rectify.
As stated in the title. Door and talgate handles hopefully are an upgrade to the stock components. Also purchased tailgate hinges. All parts were correct.
The parts are of the highest quality a lot better than what I took off. I will continue to shop at 1A Auto.
David thank you so much for your kind words. As we like to say at 1A Auto, "not all parts are created equal." We look forward to assisting you with your next purchase.
If only the old parts came off as easily as the 1A Auto parts went on. The sway bar links seem to be of higher quality than stock and come with the backing nut to make installation much easier than the removal of the old stock links, which had to be cut off.
That is great to hear Jeff! As we like to say at 1A Auto, "not all parts are created equal."
I buy a set of 6 ignition coils for my Toyota Siena and only 4 workings after install. I have to use one of the old one and company policy, I believe that will not cover if it already installed. Anyway, it still cheaper than buy at Autopart at local.
Ordered front axle / CV joint assemblies for our Subaru. Easy to navigate website to find correct parts. Great prices and fast shipping.
Thank you for your kind words Terry! We are glad to hear they everything on our site comes across intuitively!
The parts were less then my local auto store. They arrived quickly and in good shape too!
That is great to hear Curtis! Nothing beats quality and economical!
Perfect ordering experience, resulting in a early delivery of a incredibly perfect part. Thank you so much! Love you guys
Thank you James; the feeling is mutual! We appreciate your endorsement of our product and look forward to assisting you with your next purchase.
Exact match to OEM part all gaskets came with water pump except the thermostat housing didn't so reuse your old housing. Fast delivery from A-1 Auto installation 45 minutes 6 bolt pattern
That is great to hear Ron! And please--if you had not done so--check out a few of our nearly 8,000 do-it-yourself videos showing people how to replace the parts that we sell.
The third tail light was not an exact, I did receive a full refund, but I had to pay for the shipping. I will continue to shop at 1A auto and recommend them.
Thank you for your endorsement Thomas! We look forward to assisting you with your next repair.
Great quality and price for auto parts. Definitely continue order parts in the future need.
That is what we like to hear! Thank you for being such a valued customer T. T!
Parts were exact replacement. Made it easy to update bring my Explorer back to full function.
We were happy to assist you Barry! Glad to hear that Explorer is back on the road.
I recently purchased and installed new TRQ window regulators in my '01 Z-71 Chevy truck. The old regulators were really tired. I bought this truck new in '01, and these TRQ regulators are better than the originals ever were. I am very satisfied with these new regulators, and with 1aauto. Great prices and free shipping - hard to beat!
Thank you Tom! We pride ourselves on providing our customers with quality auto parts with a proven track record of longevity!
Found the part I needed at a reasonable price. Shipped quickly. Thank you!
Those are the 3 big priorities at 1A Auto, Tyler: Quality, economical, efficiency. Thank you for your review and we look forward to assisting you with your future purchase.
Everything was as stated and these headlamps are great quality
We are glad to hear it Laurin! And of course--with 1A Auto, what you see is what you get. We look forward to assisting you with your next repair.
Delivery was on time and replacement lights fit perfect. No more haze brand new clear lenses. Pain in the butt to put it but so worth it.
Sent with photos -sorry the first two I couldn't get to rotate.
Sue we are so glad to hear that! The finished product looks fantastic! We look forward to assisting you with your next repair.
Outstanding you guys are excellent, will take you into consideration in my next order.
We are glad to hear it Jose! And please do; since our inception in 1999, we have provided quality auto parts, at a competitive rate, in a timely manner to our customers.
Answer: Yes l bought them for the front axle of my 2001 Jeep Cherokee Sport and the fit and work perfectly.
Answer: Frank, as a general rule, people go to any review site to complain rather to commend exemplary service. Having said that, we only have 64 reviews on Sitejabber--lots of room for volatility if someone comes on and writes a 1-star review. Please check our review scores on Reseller Ratings and Google-My-Business, which are north of 750 reviews and 350 reviews respectively, and you will see what general trend by the public.
1A Auto empowers people to fix their own cars & save hundreds! Quality Auto Parts. Thousands of How-to Videos. USA Customer Support. Fast & Free Shipping.


We are glad to hear it Colleen! Quality is our middle name! Thank you for your purchase!