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Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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I had been needing contacts for awhile and was down to my last pair. So glad I ordered from here, I received my order within 5 days and it was exactly what I ordered. I will definitely be ordering from 1800getlens again.
Placing my order was quick and easy. I paid $75 less than what my eye doctor was charging me.
The price went up when I checked out, other than that everything was great.
It was super quick and easy, and in just a week i had my contacts. Sooooo much faster and cheaper than it would be going to the eye doctor and waiting for an appointment. And a year supply of contacts for $250?! That's even better plus the rebate!
Only thing is, i sent out my form to revive my rebate and I'm not sure if my letter made it. I should have put tracking on it, but i have not received an update on wether or not the company has received my letter and proof of purchase. Would like an update if they got it at least, but i believe that won't happen.
All ended up fine and pricing was great but there was a delay in the delivery which was unexpected and a little inconvenient.
Met my expectations and my contacts were delivered before I expected them!
I will be ordering as many contacts as I can before my prescription expires
--_-------------------------------------------+-hi
Yuh we got it whoo hoo thank you guys so awesome! They delivered them and everything! And they did it!
Took a little long to receive but over all satisfied, so on the whole a positive experience
I ordered my contacts two months ago and am just now getting them. I was given the run-around after reporting my order had not been received and told twice that would be receiving a refund. Only to be later told that they were reordering my prescription after I had purchased it elsewhere. Not sure I will ordered through the website again.
Only sent me 3 boxes for my left eye. I ordered 8.4 boxes for each eye, so you owe me 6 lenses
Very quick and economical and will definitely use again. My only issue, I wish they contacted the Dr for info not known by me for the lenses to be perfect.
I ordered my contacts and got them in ample time. They were the correct prescription and i am very happy with this company.
So easy and great pricing. Beast of all they delivered right to your door… no going back to the optometrist to pick my lenses.
I'll definitely be ordering again
You could identify which is which by putting an " L " or an " R " in the box! There was NOTHING to differentiate the two contacts!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members