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business logo of 1-800-GET-LENS

1-800-GET-LENS

4.3

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From the business

Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.


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1-800-GET-LENS Reviews Summary

The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

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133 reviews

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Texas
1 review
0 helpful votes
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Delivery time
June 24, 2025

I appreciate that it's less expensive to get it through you guys however it took 2 1/2 weeks to get to me

Date of experience: June 24, 2025
New Mexico
1 review
0 helpful votes
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Delivered as Promised!
June 23, 2025

Quick and efficient service, thank you! I had to have them verify my Rx because the optometrist office wanted me to order my contacts through them but they handled it quickly and efficiently.

Date of experience: June 23, 2025
Minnesota
1 review
0 helpful votes
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June 23, 2025

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Date of experience: June 23, 2025
Michigan
1 review
0 helpful votes
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Got the correct contacts
June 23, 2025

Took a week came right in on time. Correct contacts. Few dallors cheaper than other places. The fee thing was a little confusing..

Date of experience: June 22, 2025
Nebraska
1 review
0 helpful votes
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Easy Peasy
June 23, 2025

Placed order and received in less than a week. Thank you. I paid for overnight or Express delivery but it ended up being over the weekend so it took a bit longer than 2 days. That didn't have anything to do with 1800 Get Lens. I am sticking with them for all my contact orders.

Date of experience: June 22, 2025
Pennsylvania
1 review
0 helpful votes
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Ok
June 22, 2025

It could be faster and less shipping prices and the price etc

Date of experience: June 22, 2025
Arizona
1 review
0 helpful votes
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Thank You
June 22, 2025

I received my contact lenses in a timely manner and it was greatly appreciated.

Date of experience: June 22, 2025
Rhode Island
1 review
0 helpful votes
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Good contacts but not enough tint
June 22, 2025

I ordered the ice blue contact lenses. They are great for vision but hardly have any tint to them. They are almost clear. Don't like that as they are hard to find if you drop one.

Date of experience: June 22, 2025
Florida
1 review
0 helpful votes
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Lenses
June 22, 2025

User friendly, came within time frame of order, and was accurate when received

Date of experience: June 21, 2025
Texas
1 review
0 helpful votes
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Wonderful experience order received as expected will order again

Date of experience: June 21, 2025
Tennessee
1 review
0 helpful votes
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Took a long time
June 21, 2025

After receiving my prescription it still took 2 to 3 weeks to receive. I made multiple calls and sent multiple emails before anyone was able to confirm my order.

Date of experience: June 21, 2025
Illinois
1 review
0 helpful votes
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Excellent service
June 21, 2025

Always finding the best deals on contacts beings they are so expensive. And well they had the other sites beat.

Date of experience: June 21, 2025
Georgia
1 review
0 helpful votes
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Good service
June 21, 2025

Easy and fairly fast. Contacts correct. No problems. Good service.

Date of experience: June 21, 2025
Illinois
1 review
0 helpful votes
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It was fine I don't feel like writing a review calm down lol okay

Date of experience: June 21, 2025
Kansas
1 review
0 helpful votes
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Fast and quick
June 21, 2025

I needed a left eye box and I got one. Cheap easy fast loved it. Will order again.

Date of experience: June 21, 2025
Michigan
1 review
0 helpful votes
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Very pleased!
June 21, 2025

I'm very pleased with my order and the discount that was applied considering I will be purchasing other types of contacts through 1-800 get lens. I was also very pleased with a, courtesy given to me by the supervisor via phone call and the call back. That is amazing people don't do that anymore. So you are receiving my business from now on and I thank you very much!

Date of experience: June 13, 2025
Colorado
1 review
0 helpful votes
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Great
June 20, 2025

Got my order quickly. Wish they marked on the box what was the right and left but I was able to go back and look at my old boxes to figure it out.

Date of experience: June 20, 2025
Florida
1 review
0 helpful votes
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Great service
June 20, 2025

Ordering was fast and easy, anyone can do it. Super easy to upload or enter your prescription online and look up your doctor office for them to verify.

Date of experience: June 20, 2025
Virginia
1 review
0 helpful votes
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Fast shipping
June 20, 2025

Good experience fast shipping packaged well They weren't labeled which was left or right that would have been nice if it would have been

Date of experience: June 20, 2025
Mexico
1 review
0 helpful votes
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Wasted $18 on express shipping
June 20, 2025

I ordered my contacts with express 2 day shipping because I was going on vacation soon and needed them asap. They were supposed to come on Monday, but got sent to a different state and didn't get delivered until Wednesday hours before I had to leave.

Date of experience: June 20, 2025