Wonderful experience would recommend to anyone! Shipping is fast and cost for contacts is cheaper than buying from the actual eye doctor in my opinion!
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Was questioning the price of my year subscription so I called the customer service line for validation, everything was on the up and up, placed my order and received it in two weeks, even though they were on back order, thanks "Get Lens"
It was easy to order and received my order in a timely fashion
When I ordered my contacts initially I didn't realize it, but I didn't have the same contacts that were prescribed to me on the order. I was emailed and notified, but the email didn't specifically say what the problem was. The email gave me a shipping timeframe and let me know I would receive notification when it shipped. The wording of the email led me to believe everything was good to go. It had one small area where it said incorrect product but it looked like it was saying that was something to click on IF I received an incorrect product, not telling me that there was already an issue. Because it gave me an estimated shipping date, I thought all was well. I never received anything indicating the order had been paused or stopped. Because the shipping window was several weeks, I waited nearly a month before reaching out and being told there was an error. In addition, this wasn't something I could fix online, I had to call to have it corrected. Other than the confusion with the email, all other service I received was great. My email was answered in a timely manner, the gentleman I spoke with on the phone was polite and helpful, and once the issue was corrected, I received the updates and contacts as planned. Thank you!
Shipping takes forever, price is good, the rebate process is terrible, get the form, cut out all the proof of purchases, have to only use USPS, then pay for tracking... honestly would rather go back to 1800contacts
My products arrived late and I had to go without contacts.
Although there was some difficulty with my order of contacts, the Rebate process makes it almost nearly impossible to get so many hoops to jump through and you have to mail it back in.
Great experience with this company. It was easy to order.
1-800 get lenses false advertised $11.99 boxes of contact lenses including Acuvue Oasis lenses and specific they falsely advertise them to be $11.99 plus tax but instead they charged me 270 something dollars for four boxes now at 1199 with shipping being only $9.99 per box I don't know where the rest of the money went and if I can I would like to dispute the transaction as a whole and get my money back that is owed back to me because it was falsely advertised
So easy to shop! I found my contacts within seconds and the only wait time is for the prescription verification
Convenient service, but doubt I'm saving money. I never received a specific price breakdown, even though I requested it twice from costumer service. Responded with a general BS response saying the strive to keep prices low without proof.
All good! Easy online ordering and got here in record time. Prescription is perfect!
I love the easy, convenient way to have my contact lens delivered to my doorstep. It's no hassle and fits in with my busy schedule. I also never have to worry about ordering contact lens.
My lenses got delivered way quicker than I expected. I'm going to be out of town and was worried they wouldn't arrive in time. The reorder process was smooth and efficient.
I was pleasantly surprised by how easy the entire process was, from the exam to recieving my contacts. I am very pleased and will continue to use 1-800-GET LENS
Received item quickly and didn't have any issues with purchase
Very happy with the price and how easy to get contacts!
Nothing worked very well, especially for the high price. Took weeks to actually get my contacts, now I don't know how to get the rebate.
My contacts showed up quickly without any issues. 10/10
Speedy delivery wish they were cheaper but great quality
I was a little nervous at first when I realized I went with 1800 get lens when I was looking for 1800 contacts. But I did get my order and the price was comparable to 1800 contacts.