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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Cute
April 17, 2025

Came at a good time, but shipping for that good time was very expensive. Additionally, the final prints came off-centered. Luckily, it was a small event so it was fine, if it were a bigger/ more important event I would have had to re-order.

Date of experience: April 7, 2025
Utah
1 review
0 helpful votes
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Great graphics
April 17, 2025

Came as promised, Nicely printed cards. I like the Bible verses

Date of experience: April 6, 2025
Virginia
1 review
0 helpful votes
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Invitations
April 17, 2025

Our invitations arrived in beautiful condition and before we were expecting them!

Date of experience: April 6, 2025
Minnesota
1 review
0 helpful votes
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Great
April 16, 2025

Loved them they are amazing for my sons graduation. I can't wait for family to see them

Date of experience: April 6, 2025
Michigan
1 review
0 helpful votes
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Great product, arrived quickly
April 16, 2025

I made mugs with individual quotes for each of my family members. They turned out amazing and were very inexpensive. Easy to to online.

Date of experience: April 6, 2025
Iowa
1 review
0 helpful votes
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Shipping
April 16, 2025

I paid the extra shipping costs, and the order arrived after the "free shipping" date.

Date of experience: April 6, 2025
Zazzle S. Zazzle Rep
12 months ago

Hi Carrie,
I'm very sorry to hear your order arrived later than expected. I will be contacting you shortly by email to provide you with further assistance with this order. I look forward to hearing back from you.
Kind regards,
Craig

Utah
1 review
0 helpful votes
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Beautifully amazing
April 16, 2025

I did a poster for my mom's Celebration of Life with my mom, us kids, my mom and dad and the family. The the pictures were put together in a heart shape. It turned out so beautifully

Date of experience: April 6, 2025
Ohio
1 review
0 helpful votes
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Good vintage OBX choices
April 16, 2025

I ordered a Currituck Lighthouse coffee mug and tote bag. They arrived quickly and were good quality, a little smaller than I expected.

Date of experience: April 6, 2025
Florida
1 review
0 helpful votes
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A wonderful experience all around from ordering, designing, to receiving and mailing. Thank you!

Date of experience: April 6, 2025
Texas
1 review
0 helpful votes
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So worth it! Looks amazing
April 16, 2025

Had to make photo board for Senior graduate activity and I'm not artsy. Uploaded photos from my phone and had it done in 15 min. And it looks better than those that others spent days on!

Date of experience: April 6, 2025
Missouri
1 review
0 helpful votes
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From start to finish, my order experience was perfect. Easy ordering and no issues receiving fast delivery.

Date of experience: April 6, 2025
Virginia
1 review
0 helpful votes
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Good
April 16, 2025

Everything was good. It was just like the product description.

Date of experience: April 6, 2025
Oregon
1 review
0 helpful votes
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Love my stamp
April 16, 2025

Received my stamp very quickly very nice stamp ordered extra ink pads should I ordered larger ones as I ordered too big of a stamp actually for doing my sewing projects and stamping my seal but my fault but I'm reordering same stamp but smaller

Date of experience: April 6, 2025
New York
1 review
0 helpful votes
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Great value
April 16, 2025

Thanks. This was used at a re-enactment and was crucial to explaining the "Sword that was there"

Date of experience: April 5, 2025
Connecticut
1 review
0 helpful votes
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So many great designs
April 16, 2025

I used Zazzle to create invitations for a baby shower. There were so many designs to choose from. Adding information to the invitations was seamless. I am very happy with the finished product and would order from Zazzle in the future. The only issue I had was trying to pre-address the envelopes. I could not get the spreadsheet to transfer my addresses, so I just printed out labels on my own, but would have loved to have had them preprinted.

Date of experience: April 6, 2025
Virginia
2 reviews
0 helpful votes
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Just what I ordered
April 16, 2025

Just what I ordered, I don't know why you're making me write 50 characters worth there's really not much to say they're stickers. So there's your 50 words.

Date of experience: April 6, 2025
Illinois
1 review
0 helpful votes
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Absolutely love it!
April 16, 2025

Once we found what we wanted the entire process went smoothly. We updated the information to what we wanted it to say and ordered it. The artwork is beautiful and will go perfectly with our theme.

Date of experience: April 6, 2025
Massachusetts
1 review
0 helpful votes
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Love!
April 16, 2025

Exactly as I wanted! They are perfect! I definitely will be using Zazzle again!

Date of experience: April 6, 2025
Florida
1 review
0 helpful votes
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Caleb's 1st. Birthday Party!
April 16, 2025

Very easy to order and had many size options and samples to choose from

Date of experience: April 6, 2025
New Jersey
1 review
0 helpful votes
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Shower card
April 16, 2025

Love how they turned out. Had no problem with the order. Would order again.

Date of experience: April 6, 2025