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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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Cool shirt
April 18, 2025

My cool shirt was in my mailbox before I thought it would arrive. Good job!

Date of experience: April 8, 2025
Michigan
1 review
0 helpful votes
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Very quick
April 18, 2025

The ordering and design was super easy! Everything came quicker than expected. Would use them again.

Date of experience: April 8, 2025
Mississippi
1 review
0 helpful votes
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My experience was Excellent. Delivery was earlier than expected! Can't beat that.

Date of experience: April 8, 2025
New York
1 review
0 helpful votes
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Zazzle
April 18, 2025

Love all things Zazzle! Invites, thank yous, signage, stickers and more!

Date of experience: April 8, 2025
Georgia
1 review
0 helpful votes
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Great service and product
April 18, 2025

I've order several things from this company and I've never had a complaint fast shipping and just like I ordered

Date of experience: April 8, 2025
California
1 review
0 helpful votes
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Family reunion!
April 18, 2025

I appreciate how quit received my order. It was easy to process the postcard online.

Date of experience: April 8, 2025
Minnesota
1 review
0 helpful votes
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Great Tshirt
April 18, 2025

Great quality and fast delivery. Wonderful communication!

Date of experience: April 8, 2025
California
1 review
0 helpful votes
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Great
April 18, 2025

Fast service, 2 day shipping was expensive but the product was great quality.

Date of experience: April 8, 2025
Iowa
1 review
0 helpful votes
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Not as expected
April 18, 2025

The labels came in 8" x 8" and 3" x 3" — I assumed that was inches and do not feel the smaller ones were 3 x 3. The smaller labels were so small that you could not even read the print and were unusable. Some of the writing was on top of itself. I feel like I should have been contacted to discuss this issue. Overall not satisfied with the product and a waste of money as I can not use them.

Date of experience: April 8, 2025
Zazzle S. Zazzle Rep
12 months ago

Hi Pamela,
I'm very sorry to hear your labels didn't meet your expectations. That's certainly not the customer experience we strive for. I will be following up with you shortly by email to provide you with a suitable resolution. I hope we can resolve this promptly.
Kind regards,
Craig

Indiana
1 review
0 helpful votes
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Just right!
April 18, 2025

Pleasant shopping experience and quick delivery, happy customer!

Date of experience: April 8, 2025
Florida
1 review
0 helpful votes
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Great Job
April 18, 2025

Quick Delivery and the product is exactly what i paid for!

Date of experience: April 8, 2025
New Jersey
1 review
0 helpful votes
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Great Service
April 18, 2025

Prompt efficient service. They were quick and the website was user friendly

Date of experience: April 8, 2025
New York
1 review
0 helpful votes
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Very pleasant. It was easy to update the sample with the information needed.

Date of experience: April 8, 2025
Delaware
1 review
0 helpful votes
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Grad invitations
April 18, 2025

The invitations turned out great and fast shipping!

Date of experience: April 5, 2025
Alaska
1 review
0 helpful votes
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Success
April 18, 2025

Nothing to add and I don't want to say anything else. This is ridiculous

Date of experience: April 8, 2025
Texas
1 review
0 helpful votes
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Meet and Greet Invitations
April 18, 2025

Easy to order… quick delivery…. I had no issues during the process.

Date of experience: April 8, 2025
New Jersey
1 review
0 helpful votes
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Fast High Quality!
April 17, 2025

Not only did I get my customized product so fast, the quality of it was beyond worth the cost! I highly recommend Zazzle and will definitely be using them again!

Date of experience: April 7, 2025
Tennessee
1 review
0 helpful votes
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Review?
April 17, 2025

What makes you think I have time to answer a survey quit wasting my time I got the product. It was satisfactory a good transaction. I'm happy that artist is happy. Leave me the $#*! alone.

Date of experience: April 7, 2025
Texas
1 review
0 helpful votes
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Bridal Shower Invitations
April 17, 2025

Great quality and it was shipped as sooner than I expected. The price was great. I just love how they turned out.

Date of experience: April 7, 2025
Tennessee
1 review
0 helpful votes
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Great cards
April 17, 2025

Fast shipping, good looking cards. Quick and easy to reorder!

Date of experience: April 7, 2025