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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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No issues. Very quick to receive them. Website was easy to make invites.

Date of experience: April 8, 2025
Indiana
1 review
0 helpful votes
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Beautiful, exactly as I ordered
April 18, 2025

My experience was Straightforward, easy, and stress free. Planning a baptism or any festivity requires a lot of thought and preparation. After searching in different websites, I found the perfect invitation that aligned with my vision/ theme and that was really exciting

Date of experience: April 8, 2025
Colorado
1 review
0 helpful votes
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Birthday labels
April 18, 2025

Amazing product! Everyone loved the setup with the birthday stickers

Date of experience: April 8, 2025
California
1 review
0 helpful votes
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Baby shower favor stickers
April 18, 2025

The baby shower stickers came out very cute, but they were printed smaller than I thought.

Date of experience: April 8, 2025
Tennessee
1 review
0 helpful votes
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Perfect and beautiful
April 18, 2025

Exactly what I expected and more! Beautiful in every way! Thank you!

Date of experience: April 8, 2025
Arkansas
1 review
0 helpful votes
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Will order again
April 18, 2025

This was easy to use, speedy and our invitations are perfect!

Date of experience: April 8, 2025
Pennsylvania
1 review
0 helpful votes
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Invitation
April 18, 2025

Order these invitations for my granddaughter's birthday they came in very fast and they were beautiful

Date of experience: April 8, 2025
California
1 review
0 helpful votes
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Excellent product!
April 18, 2025

Beautiful and delivered right on time! My daughter was over the moon excited!

Date of experience: April 8, 2025
Indiana
1 review
0 helpful votes
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Zazzle never disappoints!
April 18, 2025

I have ordered several items from Zazzle and I haven't been disappointed yet. Everything i have ordered has arrived quickly and with no damage.

Date of experience: April 8, 2025
Florida
1 review
0 helpful votes
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Very nice
April 18, 2025

Fast shipping and a good quality product. I will buy from them again.

Date of experience: April 8, 2025
California
1 review
0 helpful votes
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Prayer Cards
April 18, 2025

It was easy to personalize the template and make it my own and honor my aunt in such a special way. Shipping was fast and the quality of the project was excellent!

Date of experience: April 8, 2025
New York
1 review
0 helpful votes
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Bridal Shower Invites
April 18, 2025

Experience was quick and easy, delivery was faster than expected!

Date of experience: April 8, 2025
Illinois
1 review
0 helpful votes
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Amazing options
April 18, 2025

My son and his husband wanted some unique options for their renaissance themed wedding and were having trouble finding something classic but fun. Dazzle had so many options it was hard to pick but finally did and they arrived just days after we placed the order!

Date of experience: April 8, 2025
1 review
0 helpful votes
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I paid extra for expedited delivery, and the product arrived after the promised date. I needed the business cards by a set date, and because they arrived late I was unable to have them for my event.

Date of experience: April 3, 2025
New York
1 review
0 helpful votes
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Merchandise was flawed
April 18, 2025

I ordered the red, black and green 2 inch button. First of all the colors were uneven and the button itself had a white circular scar on it ( very unsightly). This item mailed to me was unsatisfactory. How in the blazers did you look at this button and decide to send it anyway? I will never order another item from your company again. I will take the "L" and move on?

Date of experience: April 4, 2025
Zazzle S. Zazzle Rep
12 months ago

Hi James,

I'm really sorry to hear about the issues with your recently placed button order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Virginia
2 reviews
0 helpful votes
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The design template and instructions were easy to follow and the preview of the finished product was very helpful. My invitations arrived quickly and look exactly like I wanted them to look.

Date of experience: April 8, 2025
California
1 review
0 helpful votes
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Volunteer t-shirts
April 18, 2025

The site is very easy to use and designing the t-shirts was fun. The turn around time was very fast and I was very pleased with the final product as well as with the price.

Date of experience: April 8, 2025
Illinois
1 review
0 helpful votes
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Awesome Stickers
April 18, 2025

The custom stickers I ordered looked better and were better quality than I expected! Perfect for a water bottle or anything else that might get wet. Vibrant color and clarity, too!

Date of experience: April 8, 2025
Illinois
1 review
0 helpful votes
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Everything turned out beautifully
April 18, 2025

I am pleased with the service provided by Zazzle, Ordering online was easy and everything turned out so good. I love it, Will use this service again in the future.

Date of experience: April 8, 2025
Illinois
1 review
0 helpful votes
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Bridal shower invites very nice
April 18, 2025

The invitations and addressed envelopes came quickly and looked great. Will use Zazzle again

Date of experience: April 8, 2025