Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The product precisely aligned with my requirements, and the service was exceptional. I express my sincere gratitude for your assistance.
Used Zazzle for daughter's 1st birthday party invitations and they were perfect and arrived quickly!
Good company! Overall great experience, no issues. Have not needed customer service so I do not have a say in that
Great stamp at good price, it was exactly as expected. Would buy again.
Invitations were just as pictured. High quality material. Arrived 2 days early!
Got my daughter's first birthday invites right on time and came out so cute! 🙂
We love the signs we ordered! They came out perfectly and we can't wait to display them!
My 1st time ordering, the order came swiftly and the announcements were very nice!
Easy to navigate the website, large selection to choose from and average pricing
We liked the fact that we could add our design. It was a little tricky to navigate the program, but once we figured it out, it all worked out. Once we received the bag, we were disappointed that the canvas tote bag was not made of a heavier / sturdier fabric. We felt it was overpriced.
Pleasant /////////////////////////////////////////////////////////////////////////////
It was quick and easy. The process on the website was idiot proof and able to see what the order looked like before it shipped.
I couldn't believe I found birthday plates with a catfish on them! My grandson will be thrilled. They were exactly as pictured and were delivered quickly. Love them!
Used Zazzle for the first time last year for my husband's business cards. It was super easy and affordable. I recently used zazzle again for my new business and again was super easy to use and created the cards I loved
They were perfect! We used them for her birthday party favors and they were great
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

