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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Good quality! Showed up as expected. Thank you! Can't wait for everyone to open them.
They had lots of choices and fast response, quality products.
The invitation is beautiful and was sent in a very timely manner
I've been ordering business cards from the same creator for over 10 years and it's always an easy process. I often get compliments on how beautiful and sleek they are. The product has never changed, paper is good quality and durable, and nothing is ever off-center. Orders are shipped promptly so I can continue doing what I do!
Delightful & easy from start to finish. I would recommend to everyone
The design was so beautiful and to hold the invitations for my upcoming wedding felt so surreal. Even better than I initially thought. Delivery came so fast that my partner was also surprised. I think it took less than a week from order to Delivery.
No issues with order. Easy delivered as described, arrived on time. Would order again
The colors was very dark I don't like it I was more happy with the first order
I've used Zazzle before to order business cards when I was in Japan. The timing it took to get there as well as the quality of the cards I received were really positive. I moved back to the states - hey I need new cards again! Although the color quality went down (in my opinion), Zazzle is still pretty convenient to use and I can feel rest assured that if I don't like my cards, I can return or exchange them!
I reordered 20 additional invitations and they were supposed to be scalloped edges but did not come that way.
I've ordered these same cards several times and each time the color is different. Being that Zazzle is a marketing company, I would wish to think they know how branding and colors work and how important it can be to a business. I also ordered the exact same cards and one of the 2 boxes has paper shreds on the sides that I have to pick off and the same box, the card isn't squared on the card. There's a white frame around the edge of it. This is not professional looking at all.
Hi Crystal,
I'm sorry to hear that your business cards were not printed in the color you were expecting and were not correctly cut. I will be reaching out to you shortly by email to look into this issue further and provide you with a suitable resolution. I look forward to hearing from you.
Kind regards,
Craig
You had what I needed for a great price. Shipping was fast! A+
My post cards arrive and they turned out beautiful.
I did not have enough and reordered some more.
All good! The order was on time and the merchandise was exactly as advertised.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rachida,
I'm sorry to hear your new business cards order didn't meet your expectations. I'd be happy to look into this further and provide you with a suitable resolution. I will be sending you an email shortly to assist.
Kind regards,
Craig