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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Exquisite T-shirts
April 27, 2026

I ordered a bunch of unique T-shirts from Zazzle. They all fit look exactly like advertised. Delivery was a bit slow (10+days) compared to other outlets but overall I am happy with my purchase..

Date of experience: April 17, 2026
1 review
0 helpful votes
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Excellent quality and service
April 27, 2026

The cards are thick and look professional. The pictures are very good quality.

Date of experience: April 16, 2026
1 review
0 helpful votes
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Great Service
April 26, 2026

Quick and easy to order. I received my order very quick.

Date of experience: April 16, 2026
Virginia
1 review
0 helpful votes
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Grad poster
April 26, 2026

This poster for graduation was perfect for my stepdaughter! So many sizes and options to choose from and so easy to upload! I tried Snapfish and didn't care for their options at all. Zazzle was exactly what I was looking for!

Date of experience: April 16, 2026
Georgia
1 review
0 helpful votes
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Christmas Party Save The Dates
April 26, 2026

Great variety to choose from. Easy to personalize. Great value

Date of experience: April 16, 2026
Alaska
1 review
0 helpful votes
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Pillows
April 26, 2026

Easy to navigate the website, shipping was quick. Quality was alright but I was not needing top quality for this product.
Wondering is Zazzle had business accounts.

Date of experience: April 16, 2026
Virginia
1 review
0 helpful votes
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Very happy!
April 26, 2026

Product is great quality and exactly what I was hoping for. Delivery was on time.

Date of experience: April 16, 2026
Oregon
1 review
0 helpful votes
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Expensive & Difficult
April 26, 2026

Ordering the shirt was quick and easy. Fast shipping!

Date of experience: April 16, 2026
Texas
1 review
0 helpful votes
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So easy to use!
April 26, 2026

There are so many templates to choose from, and they are easy to edit! Product arrived just as I had expected.

Date of experience: April 16, 2026
1 review
0 helpful votes
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Great buy/ bad delivery
April 26, 2026

I ordered a newspaper wedding announcement prop and the print came out absolutely beautiful! Unfortunately upon delivery the top corners were smashed. No time to return or exchange.

Date of experience: April 16, 2026
1 review
0 helpful votes
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Owner
April 26, 2026

Very easy to design from existing templet designs and received on time and I am over the moon about the cards. Will be reordering

Date of experience: April 16, 2026
1 review
0 helpful votes
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Great app, easy to use.
April 23, 2026

No problem, but making me fill out this box is obnoxious.

Date of experience: April 13, 2026
California
1 review
0 helpful votes
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Came out great
April 23, 2026

The print was great, although there were a couple dotted spots on the bib, possibly from ink leaking? But not too noticeable.

Date of experience: April 12, 2026
1 review
0 helpful votes
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Happy with my choice!
April 22, 2026

Placing an order for invitations was very easy through Zazzle. I used to buy my invitations through a kitchen shop that was located next door to the jewelry store where I work but, the kitchen shop recently closed, because the owner retired, Thank goodness I was able to find what I wanted using Zazzle!

Date of experience: April 12, 2026
1 review
0 helpful votes
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April 22, 2026

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Date of experience: April 12, 2026
Kansas
1 review
0 helpful votes
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Razzle dazzle!
April 20, 2026

Received my order in a timely fashion and happy with the quality!

Date of experience: April 10, 2026
Texas
1 review
0 helpful votes
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Very Fast shipping!
April 19, 2026

Very fast shipping and the quality of the items are very nice and glossy and the print is very vibrant in color. Worth the money

Date of experience: April 9, 2026
Utah
1 review
0 helpful votes
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Great quality and easy to order
April 19, 2026

We just got our save the dates and love the quality, ease of design, and very fast delivery service. We're excited to use Zazzle in the future for wedding invites and more!

Date of experience: April 9, 2026
California
1 review
0 helpful votes
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LOVE Zazzle!
April 19, 2026

I've used Zazzle for my wedding (save the dates and invites) and two baby showers (invites and signage) and have never been disappointed! Everything ships quickly and the quality is a 10/10. Plus, it's reasonably priced :) Highly recommend!

Date of experience: April 9, 2026
1 review
0 helpful votes
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Great Quality
April 19, 2026

The banner came design exactly the way I wanted. Great quality. Great price.

Date of experience: April 9, 2026