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Zazzle

4.5

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

1 review
0 helpful votes
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Site was easy to manage,
March 28, 2026

Easy to customize order and received before estimated delivery.

Date of experience: March 18, 2026
North Carolina
1 review
0 helpful votes
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Couldn't be happier!
March 28, 2026

I used Zazzle to design my business cards from scratch, and I am so happy with how they turned out! I love that you can choose from templates or create your own. So many more options than other companies I've used in the past and the shipping was fast. Will definitely be ordering more products!

Date of experience: March 18, 2026
1 review
0 helpful votes
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Short review
March 28, 2026

Easy to create and is a mix of whimsy and information sharing.

Date of experience: March 18, 2026
1 review
0 helpful votes
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I've ordered cards a few times now and have loved them. Unfortunately, this time the "rounded" corners I ordered (and usually get) came with a different cut :/

Date of experience: March 18, 2026
Adam B. β€” Zazzle Rep
7 hours ago

Hey Martin,

Sorry to hear you were not happy with your business card order! We would love to make this right. Please reach out to [email protected] and we would be happy to help!

Thanks,
Zazzle

Iowa
1 review
0 helpful votes
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Fast delivery and great product!
March 28, 2026

I ordered baby shower invites from zazzle and the experience was so smooth and easy! I chose a cheaper design and I love that there are price options for everyone! The invites were so easy to customize, came on time and quick, and looked exactly like the picture!

Date of experience: March 18, 2026
Pennsylvania
1 review
0 helpful votes
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First Time Consumer
March 28, 2026

I liked the many different designs/options for the business cards.
The customization was easy. My only issue was product received (though nice) was not what I thought it would would look like, it seemed different from preview on screen to actual product.

Date of experience: March 18, 2026
1 review
0 helpful votes
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Easy fun efficient
March 28, 2026

The basics are really fine did you already, now once you've picked what you want then it's time be to creative

Date of experience: March 18, 2026
1 review
0 helpful votes
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Quick and Easy
March 23, 2026

Too soon to leave a review for, I will not be able to see the finished product until next month, for I had it shipped to someone else so that I would not have to travel with it on the plane.

Date of experience: March 13, 2026
Colorado
1 review
0 helpful votes
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Nnnn
March 23, 2026

NnnnnΓ±mmmmmmmmmm
Jhhnnnmmmmmmmmmm,
Kl,, l,, l, m, mmm, m,

Date of experience: March 13, 2026
1 review
0 helpful votes
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I highly recommend!
March 23, 2026

Zazzle made it super easy to design the perfect memorial cards for my father! The quality for the low price was impressive! They arrived way sooner than estimated! Im highly satisfied with using Zazzle for this very important day!

Date of experience: March 13, 2026
Nevada
1 review
0 helpful votes
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Important info way too small
March 23, 2026

The business cards look nice, but I did not purchase them for entertainment purposes. I purchased them to hand out information about how to contact me. The important infomation such as phone number and Email address are printed in the smallest print I have seen. So, look nice, but hard to contact me.

Date of experience: March 13, 2026
Adam B. β€” Zazzle Rep
5 days ago

Hey Mike,

We are sorry to hear that you were unhappy with your Business card order. We would love to make this right!

Please reach out to [email protected] and we will be happy to help!

Thanks,

Zazzle

New Jersey
1 review
0 helpful votes
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A+ product and customer care
March 23, 2026

The card arrived early, was in mint condition and the customer care follow up was top notch. I've used Zazzle many times before and this high level of satisfaction is standard with them.

Date of experience: March 13, 2026
1 review
0 helpful votes
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Looks professional and polished!
March 12, 2026

I love my office door sign. It's exactly what I was looking forβ€”something polished and professional that was simple to put up. It was easy to design and order, and it even arrived early.

My only concern is whether it will come off easily when I need to remove it. If it had included removal instructions, I would have given it five stars.

Date of experience: March 2, 2026
Tennessee
1 review
0 helpful votes
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πŸ‘πŸ‘
March 11, 2026

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Date of experience: March 1, 2026
1 review
0 helpful votes
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Business Cards
March 10, 2026

My experience was ok but I don't like that there is no live person to talk to anymore that really discourages me from ordering from Zazzle

Date of experience: February 28, 2026
1 review
0 helpful votes
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Invitation
March 10, 2026

I ordered my daughter birthday invitation. They were just as I ordered and beautiful, we loved them. We definitely order again. Thank you

Date of experience: February 28, 2026
1 review
0 helpful votes
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Looks like $#*!
March 10, 2026

Don't like the end result at all. On the website looks shine high quality but when it got here looks like I did myself on the garage

Date of experience: February 28, 2026
Adam B. β€” Zazzle Rep
3 weeks ago

Hey Joao,

We are sorry to hear that you were unhappy with your Business card order. We would love to make this right!

Please reach out to [email protected] and we will be happy to help!

Thanks,

Zazzle

Alabama
1 review
0 helpful votes
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Beautiful 😍
March 7, 2026

This was my first time shopping at Zazzle and I am very pleased with the experience. The personalized mugs are absolutely beautiful, better than expected, the image catured on the mugs is awwwsome! So glad Zazzle came up on the search results.

Date of experience: February 25, 2026
Delaware
1 review
0 helpful votes
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Not what I was looking for
March 7, 2026

The binder is not what I was looking for. Was highly overpriced and took way too long for delivery. Now I'm stuck with a useless item that I can't use.

Date of experience: February 25, 2026
Adam B. β€” Zazzle Rep
3 weeks ago

Hey Richard,

We are sorry to hear that you were unhappy with your Binder order. We would love to make this right!

Please reach out to [email protected] and we will be happy to help!

Thanks,

Zazzle

Hawaii
1 review
0 helpful votes
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Easy!
March 7, 2026

IT was easy to order and when I received my stamp, I put it to work right away. I used stickers on my bags and stamping will make it easier and overall save me some cost!

Date of experience: February 25, 2026