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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I wanted some thank you cards for my dog sitter. What a great selection to choose from and I could use my beagle's picture and personalize the text. Everything arrived quickly and was perfect!
Perfect for what I needed it for. Thanks to the seller for quickly turning around a custom item.
Invitations are beautiful and well made. I am always pleased with items I order at zazzle.
My order was delivered in a timely manner. Satisfied with the quality of the personalized product.
Easy to create the invites and quick shipping! No complaints here
Excellent experience. Will continue to use Zazzle for invitations.
Ordering these with zazzle was super easy & quick!
Great service all the way around. Great quality of products.
Awesome experience.
Very fast delivery, and beautiful quality.
I love using Zazzle because they have such cute designs and their service is quick & easy. It's helpful when an online customizing service is user friendly!
The personalized card was exactly what we wanted and my wife loved it
Delivered quickly and just what I ordered
Good quality
The site was easy to navigate and my invitations were a nice quality. Exactly as I was expecting.
Fast service and great quality! The product is well made and I am pleased with the purchase. Thank you!
Used Zazzle to make my friends wedding luncheon very personal and fun.
I was able to choose my design and personalize it to my liking. Ordering the quantities I needed was a breeze and my order was shipped quickly.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
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